Healing Hands Family Chiropractic & Massage Centre

Fantastic family environment and Dr Caplan is the best chiropractor we've ever had.

I've had nothing but positive experiences here. The Dr is thorough and explained everything. They direct bill my insurance and are very forgiving about missing your appointment.

BEWARE awful place!acupuncturist is inexperienced yet charges the price of a practitioner with 20yrs of experience,naturopath tries to sell you some gimmicks remedies every 3 weeks for 100 bucks plus of course you have to pay the ''consultation''each time another $100 approx.!she made me buy a liquid vitamin claiming to be the best but only when I read the label I came to know it was not even certified organic,it lacked the USDA logo!!! it also had a disgusting fake orange taste, complete waste of money!I'm not gonna go to a naturopath for months spending hundreds of dollars to be''prescribed'' some vitamins that I can get from any organic store, although the name might differ, content is the same plus those are CERTIFIED organic non gmo derived! She is a rip off, it took her 45 min each time to '' asses'' me in order to make me spend another $100 on drops that had some fantasy name as ingredients not known to an average consumer, when I asked for a 15 min acupuncture treatment within that session she charged me another $60, it was disgusting... the new therapist I found includes the acupuncture treatment in the visit, especially that those 3-4 needles cost only a dollar or two and who would be so stupid to pay so much to listen to some BS and be forced to buy at least 5 types of remedies each time! The joke was she made me buy a whole bottle of pills containing approx. 140 pills but she told me I only needed to take 1 pill per MONTH ???!!! how the hell would 1 pill ever help per month, it's just a placebo. And each and every visit I was required to buy 5 types of different pills in order to be ''cured'' !!! I did not see any change under that few months at all. When I complained, the owner Caplansky verbally threatened me, never apologized. I have all the receipts too!

I was surprised to see there was only one google review of this place and it was so awful I thought I'd better even this up a bit. I have no idea about the holistic stuff or acupuncture as I'm not into that, but I've seen Steve Caplan, the chiropractor, off and on for many years. He is always attentive and helpful. I don't go to a lot of chiropractors so I can't really compare, but I know he's helped me and my family, and I know others as well who have seen him for years, so he must be doing something right.

I've been seeing Dr. Caplan (chiropractor) for over five years. I would recommend him highly. He always gives me practical advice and expert care. He also never seems in a rush to get to the next patient (unlike some chiropractors I've seen). Another bonus: I never have to wait more than 5 or 10 minutes to see him.

Beware of this place. They try and milk you for additional re-assessment fees which are NOT a requirement of the College of Chiropractors of Ontario.

Dr Caplan is pretty amazing. He’s thorough,informative, kind and has an incredible “bed side manner”. I came to see him on recommendation from my sister after years of back trouble. I had gone to two previous chiropractors without understanding what was going on with my body or feeling any better. After my initial consultation I know know exactly what’s wrong and I’m excited to work with Dr C on fixing it. It’s also so handy they direct bill so it’s a seamless experience. Highly recommend.

So disappointed in this place. Was a client but my back has been fine for a couple years. I have one specific problem that doctor Dr. Steven Caplan knows how to help me with. So after calling to book an appointment I'm told I need a reassessment which involves an extra appointment and of course an Extra Fee. To top it off the lady who answered the phone was extremely rude. Maybe its a mix up or maybe the receptionist is misunderstood. which if such is the case I'd be happy to change this review. But such being the case as is, I can't help but feel the need to voice my disappointment on here.