Hauser Company Stores

Second time I bought furniture at Hauser and not disappointed. The quality is better than big box stores for a bit more money and no assembly required! With care it will last and stay beautiful. Ask for a quote and you'll get a deal. Staff member I dealt with was very nice and delivery excellent.

Please open a store in Calgary.

Could be a great store/ company...

Great store lots of nice stuff

Ive been happy with everything I’ve purchased here.

Beautiful furniture and excellent quality. I've heard other people say they had wonderful help in a Hauser Store in Toronto and staff were very friendly. I do not find that is so in Ottawa. Staff I have dealt with here in Ottawa did not give me a warm and fuzzy feeling so to speak. Great improvement is needed in that department.

I spent the extra money ($3K) and got an outdoor umbrella from Hauser thinking that I didn't have to worry anymore,... just install and forget right? WRONG! Here is my story,.. 1. I stored my umbrella, and mice got to it and ate through the cord that opens the umbrella. No blame here on Hauser, a mouse ate the cord over the winter, my fault! Here I am just trying to figure out how to fix this issue, I understand this will cost me money,.. can I PLEASE have my deck umbrella back? 2. I called Hauser, explaining what happened and asking for help and options... an umbrella I bought LESS THAN A YEAR AGO. 3. First off,.. it is next to IMPOSSIBLE to get a hold of anyone from Hauser. The Ottawa store that sold me the umbrella won't even TALK to me! They didn't care because I was last year's customer.... they referred me to customer service in Toronto... okay I called Toronto. 4. Customer service in Toronto was event LESS helpful.. they basically just told me a replacement cord was $195 (for a NYLON CORD?!?!?!) I fixed this umbrella with a $20 nylon rope from Canadian Tire. 5. In the process of fixing this garbage umbrella, I found that HALF the bolts just WON'T COME OUT!!! Their threads are stripped and are basically standing in place unsecured (that is DANGEROUS)! So, I ask Hauser for options on repair services (for a #K umbrella I am SURE they had someone who could repair this thing for a price) WRONG! They tell you to ship the umbrella from OTTAWA to TORONTO to get it fixed. In shipping,.. you might as well BUY a NEW umbrella, which they happily quote you a price. Really guys??? Is there no one in Ottawa willing to fix this garbage umbrella for a price?? And here is where I am. You TRUST Hauser and buy a 3K umbrella,.. what do you get? Attitude, unworkable solutions and ridiculous prices..... Folks if this is what a Proud Canadian Company looks like,.. then NO THANK YOU! Save your MONEY and MENTAL SANITY... go to you're favourite hardware store and just buy an outdoor umbrella for a fraction of the price! Dealing with these guys was TRULY AWFUL! They sell garbage for a fortune with the promise of excellent customer service.. but guess what... YOU STOP BEING A CUSTOMER THE SECOND your credit card is approved and you leave the showroom floor.