Gustafson’s Kia North

4/5 based on 8 reviews

Contact Gustafson’s Kia North

Address :

1912 20 Ave, Prince George, BC V2L 4C1, Canada

Phone : 📞 +799
Website : http://www.gustafsonskia.ca/
Categories :
City : L

1912 20 Ave, Prince George, BC V2L 4C1, Canada
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Graeme Paterson on Google

Absolutely by far the best car dealership I have ever been to. Exceptional staff who are friendly, and don't pressure you into sales. You also won't have any staff hover over your shoulder when you are looking at vehicles, which is a far cry from most other dealerships. The staff will listen to your needs and find you something apporriate to them. I have personally purchased three seperate vehicles from them and couldn't be happier.
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robert rodriguez on Google

Absolutely the worst customer service and experience ive ever had! First we are quoted a price on winter tires and set up the appointment and show up for service only to notice before we drive away a different set of tires on. Their response "Well its still a top three tire that you have on now", searched many sites and still couldnt find that tire listed in any top three. Next we notice damage to the door seal that was caused by them incorrectly installung a roof rack. They inform us they will order and call us to set up an appointment. We call in to inquire about the door seal only to find out its been there for over a week already. Highly recommend anyone considering purchasing a vehicle elsewhere. Besides one of the receptionists friendly and positive attitude the rest of the staff and service here is horrendous.
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Destiny on Google

The staff was great! We (two young women) were greeted immediately, and treated with nothing but respect the whole time. The saleswoman wasn't pushy at all, and was very friendly and informative. The building was clean and in decent shape. We got some tires put on and were going to have to wait a few hours. They send us to do our errands in a loaner car and called us 45 minutes later saying they had bumped us up because we had to drive a few hours to get home. The customer service was fantastic! The finance person was a bit pushy about the warranty, but we think it's because he genuinely believes in it which is fair. We got what we were hoping to get on our trade in and ended up leaving very pleased!
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Jeff Faulkner on Google

Had an excellent time dealing with Sales and Financing Staff! They took care of my wants and wishes and didn't try to give us the run around. We purchased a brand new 2015 Forte EX Winter Edition (Outdated review, yes) it had many features and it was a good, economic car for my Fiancee... or so I thought! *Keep in mind the following is more of a warning* I should have done some investigation into the Forte before purchasing! The 1.8 MPI is prone to HORRIBLE piston slap. Between all the fires and engine failures of other models, it seems the 1.8 has slipped under the radar, although with a little research you can find many people with piston slap issues. Now, to clarify, I'm very particular about maintaining our vehicles. Quality filter and synthetic religiously every 5000k, filters checked frequently, PCV valves changed every 20000. It seems this was inevitable! When the slap (almost sounded like a tick in the beginning) started to develop, I was losing it! I changed to another brand of synthetic with no results. Switched back to conventional with no results. It was here to stay. I have not reached out to the Dealer as we plan on up-sizing soon anyway and it seems a recall has not been made regarding the issue. (Kia and Hyundai are horrible with recalls.) Always research the vehicle you plan to purchase, Kia or not!
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Smokxz on Google

Initial person we talked to was good at his job and was straight with what we went in for. Behind the scenes however.... Had a personalized keychain that was custom made broken by the tech, with out even apologizing and after changing fluids didn't tighten things up. We drove about 10 KMs after getting the car back and realized after we parked oil pouring out of the motor, looked back from where we had driven to realize that oil was in a line behind the car. This all happened at 4:30 Friday evening so of course we are stuck in town, (we are from a town 7 hours away from the dealership), Rookie mistakes that cost us money out of pocket to stay in town and could have ruined the motor of our brand new vehicle. NOT IMPRESSED
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mike iwanowskyj on Google

I had a great experience at this dealership. Their service was impeccable, they were honest and truly want the best for the customer. If you are looking for a deal anywhere in BC, it is worth it to give these guys a call. Ask Brenden to help you out, he's a good guy.
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Rayet on Google

I worked for Gustafson’s Kia for a short period before being let go as I was not the right fit. Let me just say that they are a wonderful group of people who genuinely want the best for the customer. They appraise trade ins fantastically and fairly. The dealer price is essentially MSRP. If you find yourself looking for a new car, talk to Jewel or Brendan, they are wonderful people. Despite being let go, I can genuinely say this is a good place to get a new car or trade in.
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Nicole Shore on Google

We were from out of town and needed to get a block heater installed as we were heading up North. They did this on short notice and finished the job quickly. Very happy with the service.

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