Greatwood Furniture

4.5/5 β˜… based on 8 reviews

Contact Greatwood Furniture

Address :

1310 Steeles Ave E UNIT# 7, Brampton, ON L6T 1A2, Canada

Phone : πŸ“ž +98
Categories :
City : T

1310 Steeles Ave E UNIT# 7, Brampton, ON L6T 1A2, Canada
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Teji Singh on Google

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My experience at Greatwood furniture was amazing. I recently purchased a bed set from them and they helped me throughout the entire process. The staff is very friendly and knowledgeable and they have a wide range of selection. The staff helped me find a bed set that fit the style of my home. They provide great quality goods at affordable prices which is hard to find these days. The product came in great condition and was delivered on time. I would highly recommend Greatwood furniture for any furniture needs.
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itsFlav on Google

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My bed set was perfect and got delivered ahead of time, ray and his team are amazing. I really appreciate their professionalism.
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Shawky Elshebiny on Google

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Do not recommend at all, bad quality, bad delivery timing and very bad customer service. Update After waiting more than 2 month for the end tables to clear at the port, They said the manufacturer no longer produce them!!! I requested the return of the center table and console as I bought them as set, they refused to return the console and only returned the table, and refused to pick it up along with chairs the needs to be repaired after promising to do so, and I had to get van to take them to their shop, they kept on stalling on the repair and refund for another 3 weeks, i paid and made the order on November 15 2021 and got my refund on Feb 14 2022
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Raman Bal on Google

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Great experience! Just got my sectional sofa delivered today. It was a canadian custom order, and it arrived in the exact time frame they gave me. Himat was a great sales rep!
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Charly M on Google

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Buyers be aware!!!!!Don’t get fooled by the positive reviews. It was prolly done by friends and family. I can fully agree with the previous comment about their customer service once you paid them. They legit don’t care about you anymore and will give you excuses for anything and everything. I hope the real reviews will keep possible customers away.
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Kamal Kamal on Google

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The customer service at Greatwood Furniture is excellent ! Simrat , Ray and the entire team of GWF were an awesome pleasure to deal with throughout the entire process from selecting to delivery of furniture. They were phenomenal with their communication and happily assisted us with any concerns we had. I'll gladly make a purchase from them again. Thank you for everything! I will recommend everyone to come and have a look at their stuff. It’s adorable.
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Nishashan J on Google

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If I can, I would rate this place below a 0. At first we bought a sectional sofa and a bed with them. No complaints about the bed but the sectional sofa there is a lot of complaints. For the delivery we had to wait so long and then they sent 2 people from their store to deliver and assemble the bed and sofa. They came did what they have to do and no courtesy to our walls and stairs, at which we did not say anything. After doing their job they told us to put a good review on Google with their names and we did so. The sectional sofa was not the colour we requested, as being new home owners we did a lot of work getting furnitures. The sofa cushions were not aligned at all. We called and showed them pictures of it and they agreed to change the cushion only and we agreed to it but they couldn't deliver it to us so we had to go pick it up ourselves. After doing so, we got the cushions and put it on and please note, we rarely sit on the sofa, but we use the bed everyday and no complaints about the bed. The new cushions aren't even alligned and when we called them back they mentioned that they can't do anything anymore. For any refunds I have to pay them for delivery and they take 25% off the price which is ridiculous. Who would buy a sofa just to return it? We are only asking what is fair. I did not have a good experience. The guy on the phone said it was my fault (which doesn't make sense)that it wasn't aligning and that we took a few weeks to get back to them the second time around. I would never recommend this place to anyone. I'm not one to leave bad reviews but this I had to...
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Raj Gill on Google

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Had a great experience, the staff was extremely helpful and friendly. We recently bought a leather recliner sofa set, the price was good and most importantly the customer service experience was amazing. I would 100 percent recommend Ray and his team. Sonia & Raj - Niagara Falls

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