Grainger Industrial Supply

3.2/5 β˜… based on 8 reviews

Contact Grainger Industrial Supply


1505 River St, Kamloops, BC V2C 1Z2, Canada
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Kim Hoey on Google

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Great customer service!!
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Dan Tremblay on Google

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Great service, very organized, friendly staff!
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FRANK SMITH on Google

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fyi Your answering machine talks about how you are going to be closed on Monday January 25th. I have left messages stating this but it has not not been changed. You probably want to change it.
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Uli Thomschke on Google

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The women was very helpful and tried to find what I needed, but they did not have it in stock.
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IVY Tsou on Google

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I needed some help at the counter and I waited there for 3 minutes and said"hello" a couple of times and the people behind the counter totally ignored me, I waited for another couple minutes then finally someone said "What do you need?" I had to go over to the other side of the store because they wouldn't come over to the main desk. I was the only customer at that time I don't what they were busy doing it was a one time store, a total waste of time
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Steve Reimer on Google

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Very disappointed when I tried to call the local store to inquire about a product I considering using and to see if they had anything that would work. I got an answering service. The lady on the phone was polite enough but didn't know a single thing about what I was asking for unless I gave her a specific product # that I could find online. That's not customer service in my opinion. Nothing negative about the lady at the call in center. Just can't believe I can't talk to someone who actually works at the store and handles and knows the product.
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Modern Structure on Google

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Was Shipped 2 of the same order because of their mistake. Was not credited back for shipping and I had to pay for return shipping for the extra order. Stick to companies that don't close down your local branch and don't understand the online business. Email a prepaid shipping label and keep customers. At least when its your mistake.
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Tim Carlson on Google

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Most embarrassing parts team I have came across. Zero interest to actually help find something, zero knowledge in whatvthey are selling.making fun of customers after the left the store right in front of other customers.

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