Golden Elite Déco Bathroom Vanities & Flooring
4/5
★
based on 8 reviews
Contact Golden Elite Déco Bathroom Vanities & Flooring
| Address : | 88 Brunswick Blvd, Dollard-Des Ormeaux, Quebec H9B 2C5, Canada |
| Phone : | 📞 +89 |
| Website : | https://www.goldenelitedeco.com/ |
| Categories : | |
| City : | B |
| Description : | Warehouse store offering hardwood & laminate floors, doors, tile & bathroom vanities. |
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aaron toth on Google
★ ★ ★ ★ ★ You walk in only for them to tell you to go in back and phone a number and they will get your order , I find it a terrible system . The warehouse guy who helps you load is nice and helpful . The front desk guy seems to get annoyed easily , and is usually busy doing something else , expect to stand around for 10 min or so before you get any help
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Hani Botros on Google
★ ★ ★ ★ ★ Great store with lots of selection. Nairi is wonderful and helped us a lot with our purchase! Highly recommend this place.
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Anne Pouponneau on Google
★ ★ ★ ★ ★ We shopped in this place in April and got all our bathroom fixtures. The staff are extremely professional and very efficient. We had to go back today and am happy to say we got the same professional and efficient service. Can’t wait to get the barroom finished .Got some fantastic deals from them.
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Jay Siva on Google
★ ★ ★ ★ ★ Poor customer service. If you are buying from this store make sure you open the box and check for defects before you bring it home. I picked up my vanity from the store and when I opened it one of the drawer was broken. I called customer service and explained the situation and I was asked to take pictures and send it by email. After sending the pictures i get a callback from the store and I was told to bring back the piece and they will give me another one. I took time off from work and went to pick up my piece at the store. when I asked the receptionist for the piece she told me to go to the warehouse. I go to the warehouse they said they have no clue what was talking about. Luckily I had the email proof to show that I spoke to throat person she said ohh this person is not here today and you have to come back tomorrow. After spending more than $2500 on a vanity set making me go in circle and doing someone else’s job is very unprofessional. At the end they removed a scratched demo drawer and gave it to me saying it’s new. Not even a single apology. Worst experience ever.
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R on Google
★ ★ ★ ★ ★ Very terrible experience, do not shop there, to be honest they have good stuff and fair prices But their customer service is a disaster! Bunch oh liars! If you are very lucky you would be able to buy without facing any problems! We tried them 3 times and honestly it’s more than enough to judge their service. PS: this was a 9 months ago, hopefully they changed their staff by now!
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Keoungmi Suh on Google
★ ★ ★ ★ ★ My contractor recommended Golden Elite. Usually I can't buy a thing at once. I have to review and compare these but I still used to hesitate to buy.
After searching almost vanity shops in Montréal, I could find here what I wanted with a competitive price. The staff was very kind et helped me a lot to choose the proper ones. I bought here 3 LED mirrors and 3 vanities for my 3 bathrooms. They upgraded my bathroom with modern look.
And I chose all black quartz countertop vanities. They go well with my grey and white marble tiled walls, look gorgeous and very beautiful. The quartz countertop is very soft and easy to clean.
Moreover all the vanities have the spacious drawers, I can organize all necessary stuff for my bathroom. Whenever I see them, I am very happy and it was a right choice!
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Dominique Gourdon on Google
★ ★ ★ ★ ★ We first went here over a year ago looking for bathroom items for two full bathroom overhauls. We were surprised to find a huge selection of different flooring types and ended up purchasing for 3 rooms worth plus the hallway of vinyl flooring. We're very happy with it, the price was very competitive and we enjoyed good service. So we went back after shopping around and bought both toilets there. The vanities are nice and the selection is impressive but were looking for a more country chic style, so we passed. But I immediately loved the led lit mirrors and went back for one because I never saw such a wide selection anywhere else and was confident I would find what I wanted here. When my contractor installed it he mentioned it was a very good quality one and was thinking of getting one for himself so I immediately told him where he could get it. We had a little issue with one of the toilets. A wonderful lady named Nairi accommodated us with a smile (very visible despite the mask) and was very understanding. I told her I was still looking for a heated towel rack and would be back for one shortly. I highly recommend this place. For the amount of times I've been there, I've witnessed employees trying to help customers with every little thing, with such patience and efficiency, it makes the experience that much easier. I've read about pick up wait times in other reviews. I've never had any problems all the times I went. You can feel confident going here, they will take good care of you.
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Gary Machado on Google
★ ★ ★ ★ ★ After ready lots of reviews we decided to check out Golden Elite for a bathroom vanity. Upon entering the store we noticed it was similar to a liquidation store. The vanities look like low quality. Each drawer we opened seemed like the mechanism was rough and not smooth. I found better quality at Costco and Bain Depot. I can't comment about the customer or staff since we weren't greated or approached during our 20 minutes visit. We left and decided to purchase our vanity at Bain Splash just down the road.
Update: in response to the owners reply I find it very defensive and sorta childish. My opinion as a consumer can be made public, hence the term an "opinion". Just like your opinion of other stores. My wife and myself were never approached in the store at all. No eye contact was made by the 3 employees who were at their desk. We're very approachable people and don't give off any kind of negative vibe. Your mind reading comment is condescending and lacks professionalism. This isn't how you treat clientele. Business ethics 101.
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