GNMI - Greater Niagara Medical Imaging

Name: GNMI - Greater Niagara Medical Imaging
Address: 260 Nebo Rd Unit 5, Hamilton, ON L8W 3K5, Canada, W, Canada

4.2/5 ★ based on 8 reviews

Contact GNMI - Greater Niagara Medical Imaging

Address :	260 Nebo Rd Unit 5, Hamilton, ON L8W 3K5, Canada
Phone :	📞 +988
Website :	http://gnmi.ca/
Categories :	Medical diagnostic imaging center ,
City :	W

260 Nebo Rd Unit 5, Hamilton, ON L8W 3K5, Canada

Best Medical diagnostic imaging center in Canada

E	Erin Fast on Google ★ ★ ★ ★ ★ Not the pleasent experience I was expecting or wanted. They could do better if they take the patients feelings into account, instead of making you out to be a transaction & told you only have "x" amount of time. I've been here twice and both times were disappointing care treatments.
A	Ashley Humphreys on Google ★ ★ ★ ★ ★ Should be a zero star, this place is horrible both in person and over the phone. Zero compassion for patients, the receptionist was rude and unwilling to listen to what I had to say. I was treated like a number, not a person. When I called to book an appointment, I was told they could not locate my paperwork, then I was told I had an appointment already scheduled. When I asked how that was possible I was told there was a message left on my cellphone, no message was received. I was then rudely told if I did not show up for the appointment I would be charged $50. Needless to say, I cancelled the appointment right then and there. Will never use this clinic for medical imaging
H	Humera Salman on Google ★ ★ ★ ★ ★ I went there for my 80 years old mother ultrasound and x-ray. The staff is very polite and the technicians are very competent. Barbra was the person who did my mother's x-ray and I can't thank her enough for how patient and polite she was when dealing with the older patients. I am not going anywhere else after having such a great experience with gnmi Nebo road location.
E	Eki Gojak on Google ★ ★ ★ ★ ★ I arrived to my first appointment and they told me it was cancelled. I confirmed the appointment over text and got a confirmation for it. They told me it wasn’t “confirmed in time” so they cancelled it but no one notified me. I then rescheduled my appointment for a month later. I call this time a day in advance to confirm it and the receptionist says she can’t find it on the computer, saying i never booked it. I remember specifically calling and rescheduling my appointment and even wrote it down. So now I’ve been waiting at least 2 months for an ultrasound. I’m a full time nurse have no time for this. Absolutely terrible service.
F	Fareha Hussain on Google ★ ★ ★ ★ ★ I had to take my toddler in my appointment as he has a stomach bug and couldn't go to daycare. I couldn't cancel because they charge $50 to do that too. He was upset at being at the clinic, but everyone from the reception to the techs inside were extremely rude. With a little more patience on thier end, like 5 extra minutes to settle him in once I was in the room, I would have been able to receive care today. But instead of allowing for this, the ultrasound tech yelled over my toddler that she is not going to do any ultrasounds "like this" and I need to rebook. This is the reason mothers of young children are unable to access medical care, because they fear the attitudes they will face if their babies and toddlers act up. Refusing care to patients is so unethical. I brought the problem, but rolling eyes and yelling over my toddler was not the solution.
R	RZ L on Google ★ ★ ★ ★ ★ Booked my appointment online and I called in to confirm it. No one ever told me that I had to drink water prior and when I arrived, they told me they only booked one of the two exams and they didn't have time to "squeeze" it in and they "couldn't go anyway because i didn't drink water" ... They never told me to drink before, even tho I asked the lady on the phone what prep I needed to do. They didn't seem to care at all that they made an error and wasted my time. I would now need to rebook, book another day off work and rearrange my follow ups with my doctor. Finally, two weeks later, the day before my appointment, they call to cancel it because the tech is sick... Only one tech works there? I understand things happen but this is just way too many errors for what should have been one 30 min appointment. I switched to this location because the one closer to my house charges for parking, but I'm going to continue paying as they at least do the exams they booked me for.
M	Morgan Anger on Google ★ ★ ★ ★ ★ If I could give this 0 stars I would. I went here today for my first ultrasound & for my first pregnancy, & could not believe how cold & off putting my ultrasound technician was. I wish I would’ve got her name. She seemed as if she didn’t want to be there, & as if she was checking me out at a grocery store. Except that’s actually not even a fair description as I’ve had cashiers be far more pleasant & personable in a 30 second exchange then this woman was during my ultrasound. She only spoke to tell me instructions which she did, she was rude. I asked her an all of 2 questions & I was made to feel stupid for asking them. I wanted to ask more but was made to feel as if I’d be given another short rude reply, or just made to feel dumb for asking in the first place. No smile, no congratulations, no how are you, how are you feeling, no small talk. For something that I expected to be a warm & happy experience, it ended up being the exact opposite of that. I have never taken the time to leave a review ANYWHERE, I am very easy going & brush everything off to a sometimes concerning degree, but this just wasn’t right. The fact you already can’t have the comfort of your partner or someone to come in with you, & the fact this woman could be one of the first interactions other women or even young girls have to start out their pregnancy, she should be far more compassionate & kind. I left in tears because the energy was that off putting. I will most definitely be booking all future ultrasounds elsewhere.
B	Brenda Betsy on Google ★ ★ ★ ★ ★ Great experience at the Nebo rd location today. Quick, literally walked in and out. Receptionists were friendly, thorough, and quick. They actually pick up the phone and you speak with a human who answers your questions instead of having to leave a message on an answering machine like almost every other place. The gentleman X-ray technician was great, and very understanding of my mom's frail condition and allowed for more helpers to accompany her. It was so incredibly appreciated to have her treated so humanely and with care today by the entire staff ❤ We've lost parts of our humanity during all these restrictions. Nebo rd imaging however still sees elderly people's care givers as essential! Thank you, and we'll definitely be back if ever in need.