FYidoctors - Burnaby

Name: FYidoctors - Burnaby
Address: 3801 Hastings St, Burnaby, BC V5C 2H7, Canada, C, Canada

4.2/5 ★ based on 8 reviews

Contact FYidoctors - Burnaby

Address :	3801 Hastings St, Burnaby, BC V5C 2H7, Canada
Phone :	📞 +988
Website :	https://fyidoctors.com/en/locations/burnaby/fyidoctors-burnaby-doctors-of-optometry
Categories :	Optometrist , Contact lenses supplier ,
City :	C

3801 Hastings St, Burnaby, BC V5C 2H7, Canada

Best Optometrist in Canada

C	Carolyn C on Google ★ ★ ★ ★ ★ This review gets 5 starts all because of Dr. Talisa Dennis. I HIGHLY recommend her!! My husband and I went for an eye exam, and he's extremely squeamish with anything to do with eyes. She was extremely patient, and informative. She explained every part of the examination process to put him at ease, and make it a comfortable experience for both of us. I also had to a contact lens fitting, and it was extremely thorough. Dr. Dennis was patient with helping me find a set that was fit for me. I didn't end up ordering right away, and almost a year later called back to order the contact lenses, and she remembered me! Also, super quick with responding and updating my file so I could order the contacts! The BEST optometrist in town!
C	Cindy Wu on Google ★ ★ ★ ★ ★ Very professional team! Friendly service too. Yes, another reviewer mentioned excellent coffee -- I second that. Went to FYI for the first time because I wasn't too happy with the place I was going to before. I appreciate that Dr Tony Wong was extremely patient with answering all my questions and he gave me information that other eye doctors have never bothered to mention to me. Leslie who is part of client care is very nice and helpful too. Also very cheery. I highly recommend this place. And did I mention the coffee is good? ;)
Z	Zuy Nguyen on Google ★ ★ ★ ★ ★ Went for my eye exam for the first time in a long while. Absolutely loved my experience. The receptionist was very approachable and helpful in getting me through the prelim tests. As for Dr. Tony Wong, he was super friendly knowledgeable, and patiently explained to me all about my current eye condition, and preventative methods. Left the clinic a very happy man, highly recommend this location!
S	Samantha Lee on Google ★ ★ ★ ★ ★ I noticed my toddler's eyes were askew. As my spouse had work flexibility, he took my child to a doctor here. My spouse started the appointment with, "Nobody else notices, but my wife thinks ..." The appointment ended with the doctor saying she found nothing wrong. I knew what I was seeing and consulted with my family doctor who noticed the problem and referred us to an ophthalmologist. Fast forward a few months and I find out that the only way to fix the problem now is surgically. This was my experience.
D	Dagmara Suszczynska on Google ★ ★ ★ ★ ★ I have been going to FYI for many years. Staff are friendly and kind. I recently went to see Dr. Hagedorn as my vision seemed off. She preformed a very thorough exam and took her time to make sure I was comfortable with my new prescription and that all my questions were answered. I also ended up with a fabulous pair of glasses. Highly recommend this clinic!
K	Kaeli Grotz on Google ★ ★ ★ ★ ★ Updated review 2021: I had the opportunity to return for another eye test and contact lens fitting, and was just as impressed by Dr Shum's care and service, and the extra mile she went to make sure I had lenses that would serve my purpose at the right price point. Thanks again! Original review 2020: Dr Shum was thorough, personable and kind in performing my eye exam. I was happy with the Covid safety measures in place. I was also pleasantly surprised at the ease of my frame-shopping experience; I've struggled for years to find glasses that actually fit my face, and they had a great selection. Susan even took extra care to refit my old pair of glasses - which I'd bought elsewhere - since my new ones will still be a couple of weeks. The "over and above" is appreciated!
G	Gee on Google ★ ★ ★ ★ ★ Very approachable and friendly staff! Lots of frame and lense options to choose from! Easy to use, online booking system. Thorough and patient.
W	Will Wells on Google ★ ★ ★ ★ ★ Dr Jenny Ng, the optometrist I saw, was competent, professional and friendly. However, the optician I spoke to about lenses gave me inaccurate information which would encourage me to upgrade: she repeatedly said, "It's only $50 more," when they were actually $60 upgrades; and she told me the 1.5 index lenses do not have UV protection, and I would need the more expensive 1.6 index for that, which is false. I also realized the $199 lenses come free with a pair of $159 frames.