From Here to There Nurse Concierge - Good Doctors North Bay

Brutal! Want to give it a zero! Arrived at 3 and got my name on the list which said I would see a nurse shortly. The waiting room was full so I waited in the hallway with other patients. Never saw a nurse. At 5:15 I moved into the waiting room along with another patient since there was finally space. The nurse walked in and was shocked to find out there were 3 of us still waiting to be seen and told us they could not see all 3 of us. She said "Well there weren't this many people in the waiting room." Apparently there is no purpose to the list since she is just counting heads in the waiting room. I explained that my visit was time sensitive but it didn't matter. She said she was done at 6 and the doctor was done at 6 so she could not see me. Clearly they need a better system, getting your name on the list doesn't mean anything. Wasted 2+ hours and now I have to try another clinic tomorrow.

Terrible Impersonal experience, will not go back I would rather wait hours in the emergency department. Doctor was cold and didn’t ask relèvent questions or explain what he thought my problem was, when 8 got to my pharmacy to fill my script the pharmacist asked questions the doctor should have and was sceptical that the doctor had the correct diagnosis . Never again I left feeling not heard or even treated appropriately.

Don't bother going if you're there for your baby. Apparently they are unable to see babies, which wasn't listed anywhere when I was registering. The receptionist told me that they have been "fighting with management" to have a note about that somewhere. If that's the case, I don't understand the holdup. So I wasted the whole day waiting for the appointment only to be turned around instantly upon arrival. Now I've hit peak hours at the hospital emerg with a very upset baby. Not a good first experience.

Forget about them - had used them for some time, came for a booked appointment only to be greeted by a locked door. Called and was told they have scaled back to 2 days a week! Funny, I got a text reminder of my appointment AND they’re still advertising open 5 days a week. Total lack of care for we the patients

(CAN I NOT GIVE HALF A STAR? OR NO STAR AT ALL) I hope this email finds SOMEONE. I am emailing about my experience with "Good Doctors". Thus far I have yet to receive the results from my REQESTED blood work. I am yet to have a follow up appointment which I was a assured I would not have to book at the time of my first appointment on OCTOBER 13TH. It is now November and I have no results. No follow-up. And have been stood up the Doctor that I was supposed to have an appointment with at 3:30pm TODAY, TUESDAY NOVEMBER 2ND. I came to "The Good Doctor" out of necessity because I cannot get a hold of my primary care physician. Which was expressed to the physician I spoke with Melissa Goldberg. All I have asked for was for a presentation and referral. Neither of which I have received to this day. Since my initial appointment where I was rushed through the call (that I had done research for, to relay information on why I wanted this prescription) told to do blood work which I promptly did. I feel like I have been neglected and let down by this facility. Though what I am looking for my be of no consequence to your staff and physicians on staff it could be life changing for me. And in the two appointments that I have made with this facility I have either been met with "we don't have you're results, callback later *click*" OR no call after making an appointment days before.... Is this what pur Healthcare system has come to? A number on a screen.. a call you get and immediately forget about? Once I receive my results. And HOPEFULLY  the two things that I referred to this clinic for. I will not be using the facilities ever again. There is no care or regard for the inconvenience that is caused by how operations are run here. Contrary to the voice recording on your phone recording. Thank you so much for your time. I hope you have a WONDERFUL DAY. Sincerely, Disgruntled customer

I had an appointment booked for an in clinic visit and when i showed up there was no one there and the clinic was closed. Waited and knocked and no one showed up or called me. Very disappointed

Just had an appointment with a good doctors. When describing my pain my lower abdomen Dr shalaby was sitting there laughing. I find that's completely disrespectful and unprofessional.

Pathetic experience, will never go there again. Had taken my mum for a visit, staff took details of every issue we were there for and after 45 mins we were told they will look into one issue at a time will have to rebook for other issues. The issue that they chose to look into, the doctor replied (who came online for mere 3-4 mins) that he isn't sure what was wrong and wether he will be able to figure out. Not reassuring at all pathetic experience, should avoid as much as possible. Totally opposite of thier name, shoulf consider changing it to bad doctors.