Freedom Mobile
4/5
★
based on 8 reviews
Contact Freedom Mobile
| Address : | 75 Centennial Pkwy N Unit F9B, Stoney Creek, ON L8E 2P2, Canada |
| Phone : | 📞 +8999 |
| Website : | https://locations.freedommobile.ca/stoney-creek/75-centennial-parkway-north-unit-f9b-wcsk0101 |
| Categories : | |
| City : | E |
|
E
|
Edison on Google
★ ★ ★ ★ ★ I had to get set up with a new phone and needed to transfer all my info over, Aida helped me a ton with this!! She made the process simple and saved me a HUGE headache of having to figure it out on my own. Great customer service :)
|
|
R
|
Rob Draper on Google
★ ★ ★ ★ ★ The wait was 25 minutes before I could chat with someone as they had such a long speech to go over with the customer they were serving. I gave 2 sheets to other customers who casein waited 5 minutes then left.
I finally got to speak with the young man about switching my account and he said I have to call cause if he switches it my credits won't be applied.
Nice prices the staff just need to be better set up and not have to go through a whole speech thing.
|
|
L
|
L De Ell on Google
★ ★ ★ ★ ★ Most amazing experience I've had in years of dealing with Freedom mobile. Sean was incredibly knowledgeable, friendly and patient. He went above and beyond to make sure that our experience was a positive one. I cannot say enough wonderful things about this transaction. Thank you, Sean for such outstanding service. I highly recommend. :)
|
|
k
|
kathy A on Google
★ ★ ★ ★ ★ Shawn was the most helpful person,he explained all I needed to know .We need more people like him.
|
|
R
|
Rohini Ram on Google
★ ★ ★ ★ ★ Booked my 13 promax 256gb on 26/11/21. It was told to me by the employee that your are opting for golden colour so u will get the phone in 1 week. Still waiting on phone. When ever u call them they are giving different statements. Or telling me that they can refund my money. I don’t want refund i want PHONE. Before making any statement please go through your protocols.
|
|
T
|
TRUNG BUI on Google
★ ★ ★ ★ ★ Recommend for all your cellphone services needs, cheapest plan and $0 down, you keep your phone after 24 month contracts, no phone returned necessary , you have to check in with the text in the pictures
|
|
R
|
Raza Elahi on Google
★ ★ ★ ★ ★ After being with freedom for many years, I ported out of freedom to another service and due to an error by the dealer of the other phone company, the porting was not completed. I called customer service and they said I need to get a new temporary number with freedom and port back my old number to keep it. I went to this location on May 17, 2022 at around 4:30 p.m. and asked them for help in the matter and explained to them the situation. The agent insisted that there is no way I could get my number back despite what customer service said. When I insisted for support in the matter the agent said in a condescending tone "Let me make it easy for you". When I became angry he started talking back told me never to come back again. I went to another freedom mobile outlet and they understood my concern right away. I called customer service after and got my number back. What a bunch of donkeys working at this location. They should be working at a farm. The worst customer service experience ever. I will be porting out of freedom again hopefully never to return.
|
|
W
|
William Collins on Google
★ ★ ★ ★ ★ My friend who is a client of freedom had recently made changes to her cell phone service and I just want to recommend that for all your cellphone needs if you are a member of freedom Ryan was an amazing help to my friend. Thank you for your support and understanding to her needs. His manager should realize he was an exceptional help.
|
Write some of your reviews for the company Freedom Mobile
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cell phone store,
Nearby places Freedom Mobile
