Fairstone
4.6/5
★
based on 8 reviews
Contact Fairstone
| Address : | 405 Rue Lamontagne, Saint-Jérôme, Quebec J7Y 0L7, Canada |
| Phone : | 📞 +7 |
| Website : | https://branches.fairstone.ca/qc/saint-jerome/405-rue-lamontagne-650059.html |
| Categories : | |
| City : | Y |
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Stephanie Desroches on Google
★ ★ ★ ★ ★ Excellent service avec Josee , très satisfaite elle a su répondre à tous mes besoins, elle est à l écoute super gentille sympathique super bon service à clientèle bravo !!! Je la remercie beaucoup pour tous ces conseils et tout ?
 Excellent service with Josee, very satisfied, she was able to meet all my needs, she is attentive, super nice, friendly, super good customer service, well done!!! I thank her very much for all this advice and everything ?
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Annie Carriere on Google
★ ★ ★ ★ ★ Emmanuel m'a beaucoup aidé pendant ma démarche pour consolider mes dettes. Malgré les embuches rencontrés, il a été vraiment d'une grande aide et très patient. Il explique très bien ce qu'il fait et il a été très transparent avec moi. C'est certain que je vais recommander cet endroit pour ceux qui on besoin d'aide un jour ou l'autre dans leur vie ?
Emmanuel helped me a lot during my process to consolidate my debts. Despite the pitfalls encountered, he was really a great help and very patient. He explains very well what he does and he was very transparent with me. It is certain that I will recommend this place for those who need help one day or another in their life ?
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Camille L. on Google
★ ★ ★ ★ ★ Josée est une personne formidable, elle a su m'expliquer en détails les différents points que je ne comprenais pas. De plus tout s'est passé très vite , la journée même j'obtenais ce dont j'avais besoin. Merci encore Josée !!!
Josée is a wonderful person, she was able to explain to me in detail the various points that I did not understand. Moreover everything happened very quickly, the same day I got what I needed. Thanks again Jose!!!
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Shaun-Carl Brown-Racicot on Google
★ ★ ★ ★ ★ Great place to go if you need help financially , I would highly recommend this place .
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Matthew Howard on Google
★ ★ ★ ★ ★ I called this place to ask to stop sending spam to someone who did not live at my address.
Alain C. (director of accounts) picks up the phone.
I express my concern about the Spam, the environment and why they still send letters 5 years (I opened this letter by mistake instead of putting in recycle bin like others) after no reply from someone. I also expressed that I have kids and do not appreciate useless misuse of our resources and environment.
He snaps back that the paper is recycled and hung up the phone.
(Plastic in envelop, delivery truck, printing, manufacturing etc.. he has no idea and no concern)
I called back to let him know my courtesy and questions do not warrant his reaction. Then he proceeded to express in an irate tone that it was not his job to listen to my problems.
After pointing out that his now problems stems from his own misguided efforts to spam another, I would have never spoken to him in the first place if he didn't send his letter.
When I called the company to address this guys methods, they seem to take interest and I should expect a district manager to call me back.
Wishing you nothing more than you deliver to others Alain.. nothing more!
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Serge Gratton on Google
★ ★ ★ ★ ★ Made the application online on a Friday, We had a couple of phone tag going on that day, and when I called at 4:30, that Friday, I was told that he was going to call back before 5 pm. Didn’t happen. I called back Tuesday morning to learn that my agent was gone til next week, that they would review my file and call me back in the afternoon. 2 hours before closure still no call.
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M.T.W. Music on Google
★ ★ ★ ★ ★ Great service great staff incredibly polite
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Agnes Markus on Google
★ ★ ★ ★ ★ First time I ever do a loan like this and I was amazed at how professional and courteous they made me feel. She took the time to ask the right questions to meet my needs and then answered all my questions which made me feel confident that I had chosen the right company to do business with. I had a great experience. Thank you again.
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