Esterbrooke Apartments

Worst management ever very rude staff

Worst managment EVERRRRR!! LAZIEST PPL!

You will not get any rest. Notices are often lies and complains get discarded.

If I could give this building and it's employees negative stars, I would. Not only is the staff lazy but they barely speak English enough to understand what is being asked of them (both Supers and Building Manager Valery). - The Superintendents are lazy ,incompetent, and don't do their jobs properly. They only respond to you if you're Romanian, what the manager is, otherwise they just shoo you away and claim that it's not their job or business. -Second of all, there is a massive cockroach infestation in this building. Toronto it self has a cockroach problem but this place is brutal. They don't do anything about it. -Thirdly, The rent has been escalating in this place the past few years for unnecessary reasons. They've lied and said the rent was going up for X reasons when those things never happened. I know that this is a prime location to rent in but they're crooks, scammers and if I can save someone the hassle and money of moving into this place, I'm glad. -People were stuck in the elevator last summer and Valery didn't want to call the fire department because she didn't want to spend the money to have them come. It was middle of summer and there were 6 people trapped. -They've made numerous repairs to things that didn't need repair strictly to suck money out of us. -They didn't have the guts to give us an apology letter after telling us they were replacing the toilets when they got the wrong sized toilets and changed their minds. People took the two days off of work to be here and lost days pay because they never monitored we got the wrong size. -Over all this building is definitely not worth the headache, hassle and money.

A record of personal history. Lived here from May 2015 to May 2020 in Room 701. Hydro outage is common and is expected to happen annually or even every three months (that's what happened in 2017). The balcony was pretty flimsy and obsolete before renovation in the summer of 2019. Don't have too many good things to say but at least it is not too far from the subway and a Chinese supermarket. Takes about an hour to get to York University when weather is okay.

I don't think management will see this review, but I just want to warn others. This is the absolute worst management and head office staff in the city! For the past four months, a couple in one of the apartments fights during the night and keeps the surrounding neighbours up. EVERY SINGLE NIGHT. Now imagine the frustration of the neighbours who have to go to work early mornings. The neighbours have spoken to the tenants of the apartment, but they won't stop. The neighbours have all complained to the super and the manager on multiple occasions, but the manager has done ABSOLUTELY NOTHING about it, and it doesn't seem like she ever will. The manager seems to be friends with the problematic tenant's family. The people working at head office are rude (there's one very rude lady in particular) and when we have complained to them, they have told us this is not their problem. Whose problem is it then? I can't post the review without rating it, so I'll give it one star. UPDATE: I came to give you an update on the situation since it has been over a month of posting this review. It is now 3:30 am and I am once again woken up by the screams and banging of the couple from the same problematic apartment. Are they actually hurting when they scream? No, I don't think they are. Do they care about anyone besides themselves? No absolutely not. Do I love being sleep deprived? Yes, it's the absolute best feeling in the world ?! Am I going to ask management to check up on them? No, what's the point?