Enterprise Rent-A-Car

Name: Enterprise Rent-A-Car
Address: 1250 Granville St Unit 2, Vancouver, BC V6Z 1M4, Canada, Z, Canada

3.9/5 ★ based on 8 reviews

Contact Enterprise Rent-A-Car

Address :	1250 Granville St Unit 2, Vancouver, BC V6Z 1M4, Canada
Phone :	📞 +77
Website :	https://www.enterprise.ca/en/car-rental/locations/canada/bc/downtown-vancouver-granville-st-c411.html%3Fmcid%3Dyext:245709
Categories :	Van rental agency , Car rental agency ,
City :	Z

1250 Granville St Unit 2, Vancouver, BC V6Z 1M4, Canada

Best Car rental agency in Canada

J	Jamie Stenhouse on Google ★ ★ ★ ★ ★ Great price and service ??. They didn't have the car I reserved :( BUT upgraded me to a better car that I ended up loving and will probably be back to hire again for my next trip. Thanks guys
A	Anne Sedgley on Google ★ ★ ★ ★ ★ Highly recommend Rohan from Vancouver Enterprise. Customer focussed, very helpful and nothing was ever a problem. Best car rental experience to date. Thanks Rohan for your professionalism and the positive experience from start to finish.
C	Conor Megaffin on Google ★ ★ ★ ★ ★ After having made the online reservation months prior, I show up to be told that they cannot rent out SUVs to people under 25 in BC. Just curious why the website would even allow SUVs as an option to be rented if I put my age and location of rental in? For some reason the agent said he can put me into a mini-van instead. Not sure how that works.. not able to drive a small SUV that fits 5 people but I am allowed to drive a caravan that fits 7 people and it's practically a small school bus? Website and bookings need to be more clear, don't allow SUVs as an option to be rented out if they can't be. Nearly screwed up my entire road trip plans because of your misinformation.
N	Niloufar MP on Google ★ ★ ★ ★ ★ It was an average experience. Car was not deeply cleaned. I always use disinfectant wipes to clean the steering wheel and other controls, and when I did the wipe picked up so much dirt. I never experienced the same with Avis rental cars. Price here is cheaper tho, so I could rent for a whole weekend paying the same price as a day at Avis. The app is not very practical. I dropped my car after business hours and did not receive much information about whether it got checked in the next day. So had to call and ask to make sure. Customer service when I called was very friendly and helpful which is a plus. However, when I picked up the car I did not receive very detailed information about how to drop off the car after business hours. As a result I spent a long time looking for the key drop box which ended up to be in the lobby of the hotel. So overall, I may rent again from Enterprise just one more time because I got an upgrade offer. however, I will be ready to disinfect the car myself, and I would not keep my hopes up to get the same car as I reserve because that did not happen the last time.
R	Rama Dolman on Google ★ ★ ★ ★ ★ picked up a chevy impala which was fine, booked a medium sized car for the week. luckily my partner picked up my phone as they called me 20mins into my drive into north vanc, asking for me to return and get another car as someone had specifically wanted that car, confusing and weird but ok, in return they upgraded me to a lovely dodge charger which was alot of fun to drive and offered me a small discount on my final bill. the staff were fine and the process of pick up and everything else was fine. sadly i cant give it more stars since the car had small cement/paint spatter all over it which i feel enterprise could get fixed by a detailer in a day & the inconvenience of coming back to return the impala. in the end it was kinda worth it since the dodge charger was a dream to drive up to whistler and back.
N	Nick R on Google ★ ★ ★ ★ ★ I was really satisified with my rental experience. I arrived here after coming from the airport. I rented a generic vehicle and they upgraded me to a premium vehicle at no cost. The location, service and product were all amazing. I will definitely rent from here again next time I need a car on a temporary basis.
C	Chris M on Google ★ ★ ★ ★ ★ February 12-13, 2020 Downtown Granville did not have the vehicle I requested, the female rep we dealt with was very understanding out going and friendly. The staff provided us with several options of other vehicles to choose from. They also were forgiving on our delay when we returned the vehicle. Thanks again for your service, we look forward to have service at your location.
J	Jem Berkes on Google ★ ★ ★ ★ ★ This location is excellent. I've frequently rented from here in the last couple years, and the service has been consistently good. The manager does a great job and the staff is always helpful. Unfortunately it looks like Enterprise decided to temporarily close this location as of December 2021. I hope that Enterprise re-opens this central location. Unfortunately if I can't rent here, I'll have to use their competitors downtown.