Enterprise Rent-A-Car
4.1/5
★
based on 8 reviews
Contact Enterprise Rent-A-Car
| Address : | 1020 Boulevard Saint-Joseph, Gatineau, Quebec J8Z 1T3, Canada |
| Phone : | 📞 +8977788 |
| Website : | https://www.enterprise.ca/fr/location-voiture/emplacements/canada/qc/gatineau-hull-c321.html%3Fmcid%3Dyext:245709 |
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| City : | Z |
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CookingWith Kim on Google
★ ★ ★ ★ ★ I’ve rented many cars from many places but this specific branch is Top Tier. All the guys are super friendly, super assistive and supportive. Any issues I’ve had with vehicles were either readily resolved or they tried their best to fix them. They are super accommodating and flexible. I hate when I need to rent a car on the days that they are closed :(. These guys really bring out the “small family business” aspect that enterprise promotes and it’s great.
To those who have said anything negative about this place, especially since March thru now, I too have waited a while for a car to be ready. I also have waited outside while customers are being taken care of inside. I too have had cars with issues. But considering that fact that they remained open...and with limited staff...during a pandemic...so that many of you could go up to your chalets or off to some weekend trips and holidays...or so that some of you could have a vehicle after an accident..or whatever the reason..I’m grateful to them.
Great job guys!
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Jean-Philippe Torunski on Google
★ ★ ★ ★ ★ We've rented twice from here. Very friendly and helpful staff. We had a bunch of special requests and they were eager to help us get the car we wanted. Everything was ready on time, no hassle.
The process with the pandemic couldn't be smoother. Didn't need to go inside and the cars were super clean.
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Osamah Abusheikha on Google
★ ★ ★ ★ ★ I have been looking for a car to rent for the last 4 days. The location near my home were just uncooperative so I came in to this location instead. I got taken care of by the director himself. I was really upset at the fact that my insurance company had booked me a reservation at a location near my house and i was on a waiting list for 4 days. I reached out to this location and I came in HOT!!! Kareem Tonge the director welcomed me in, broke down the issue for me and explained why certain locations would get longer waiting time due to the multiple rentals requests due to insurance claims they get. This good sir not only gave me legendary service, not only was very funny and friendly, not only was very professional but he was able to turn my frustration into satisfaction. He took time to demo all the different features of the car, he offered me additional insurance coverage products and made this experience painless. Thank you Kareem this was an amazing experience. Enterprise you're fortunate to have Kareem represent you.
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Katie Cross on Google
★ ★ ★ ★ ★ They are professional and understanding. They did everything they could do to provide me with a car that was safe for my trip.
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bogdan hudema on Google
★ ★ ★ ★ ★ Always excellent, clean and new cars. Best service in town.
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Ann Cavlovic on Google
★ ★ ★ ★ ★ Always friendly and helpful service. I overfilled a car with gas and they gave me a credit for the next rental (which they didn't have to do).
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The Truth14 on Google
★ ★ ★ ★ ★ I had an issue with my rental and Kareem was so great about taking care of my problem. I really appreciated he took the time to make sure I was taking care of. I really was happy with the problem being solved. Excellent customer service. Definitely will rent from that location.
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Dani Brajshori on Google
★ ★ ★ ★ ★ Knowledgeable and super friendly staff. The manager is super friendly and quick to react and resolve any last minute changes to better meet clients needs. Those are the reason why I drive past many car rentals locations to deal with them.
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