Employment Income Assistance

Just wanted to be helpful so I just added the opening and closing time which were not mentioned. And there's another point that; It closes from 12 to 1(break time) Hope that was helpful :D

These workers are kind but some are harsh . Didnt like this office very much . Got in to arguement with supervisor.

I have been scamming disability for years and they are to dumb to figure it out lol

None of the workers here have name tags so I'm not able to put the ladies name down, I'll have to describe her instead. She has mid length blonde hair, aged mid 50s to early 60's, chubby in stature, light tan skin. I wish I could write a positive review about this place but my experiences here make that impossible. The workers suffer from compassion fatigue, likely from dealing with marginalized people all day. They didn't seem to care about any of the problems with my account. When I was finally able to fix the problems, the lady mentioned above came over. She wasn't the teller who was working with me, she was administration staff and wasn't involved at all. She then proceeded to demand more paperwork and asked a lot of very personal questions about me, my dissability and my recent car accident. None of this had anything to do with my account, or the reason I was visiting the office. When I asked her why she needed this information she told me I was legally obliged to tell her about any income I make. I haven't been working since the accident so I haven't had any income to report. She demanded print outs of my bank statements, but refused to tell me how back dated she would like them. She asked me how I was able to afford a vehicle, I explained that I used my savings and she accused me of receiving payout from ICBC and not reporting it to the ministry. I wish there was a way to make direct complaints about her as her conduct was incredibly rude, and her pointed questions we're very intrusive.

Patient and helpful, mindful of edicate. Caring and respecting of all people and genuine interest in helping others.