Elite Wealth Management - Richmond

I would highly recommend working with Kinson Lai. He is very knowledgeable and professional when it comes to explaining various life insurance options. Not only is he flexible in terms of availability, he is also very accommodating and patient when answering financial questions my mom and I had. Transparent, honest, and friendly summarizes my overall impression of him!

Joann has always been professional with her services. She responds to all inquiries efficiently and works quickly to resolve any issues that arise. I always appreciate the effort and dedication Joann and her team has shown to us as clients and look forward to continue to working with them in the future

My husband and I knew Angela since 13 years ago. The first impression of her is smart, capable, hardworking, professional and sincere. She will do what she promised and always very friendly and helpful. As days go by, I'll say she is a good friend too other than my financial consultant now. I am very happy with the performance of my investment which is managed by Angela. Also, the seminars that Angela arranged for us are very informative and helpful. Thank you so much for all her work and wish her prosperous in business.

Thank you for mangling my retirement funding an d providing me a worry free retirement life

I met Angela Fok around 15 years ago. Same office and same location.  At that time the office was simple but ok. I felt they were sincere??, honest??. In July/2021, dealing with G*** Ng, D**** Lam and Angela Fok was very disappointing.  They promised a free 2 hr financial discussion which was never completed.  Just a 2 hr simple meeting. First, G*** played phone tag with me for 3 months before I finally found out from another consultant that he is not even in the same province. Then I had a quick 45 minute meeting with a local consultant (D****) whose financial knowledge seemed limited and who wanted an upfront payment of $300 for the remaing 1 1/4 hours of the 2 hours that were promised which would be refunded if their services were used (what happened to the 2 hr  free consultation? Sounds scammy). I tried to contact Angela to discuss since she is the owner, and she didn't even bother to resolve the matter. The receptionist called to gather more information, which I provided, and now more than a month later, still no response. Just super unprofessional all around... this is definitely not a paid ad!! What a service…… Honesty?, Integrity?,  Ethics? , … these are basic building blocks for man and mankind that won't be found here. ------------------------------ Response from the owner 4 weeks ago We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ----------------------------------------- 11/29/2021 1:26 I posted on Saturday at 3pm. you responded on Tuesday at 10am. One business day. I wonder why you “responded” so quickly? But was it an actual resolution? No, it was only cheap words to try to save face and excuse your wrong doing. In your reply here, you acknowledged your unprofessional behavior. However, you are still missing the point. I am not interested in what you will do in the future (it’s easy to make an empty promise), I am not interested in how charitable you are! You could have responded on Sept 27th, when I brought the issue to your attention, but you chose not to. I gave you more than 3 and half months to resolve before I went public. And 1 more month for my second post. You were quick to reply to my negative (and true) review but still have not sincerely responded or actually resolved the issue from months ago. Maybe there is a language barrier? You thanked me for the “feedback”? Where is the FREE 2 hour (300/hr) consultation from a qualified financial planner that was promised? Thankfully I recognized the scam before I agreed to pay for what was promised for free! Angela’s company is very interesting… Why do they advertise so heavily on Chinese radio every week? Are they professionals trying to help newcomers to Canada? Or are they trying to scam you? Maybe they think English language weakness makes you a good target ? That is the question…. Do you see RBC, HSBC, and other respected financial institutions making false promises? Why not? Because they’re stupid? Angel’s company says they will help you with your financial planning? REALLY !!! In Canada, most companies are honest and respectful with their customer service. Complaint to RBC, Safeway, HSBC….they will correct their wrong doing and apologize immediately. This company cannot even fulfill simple promises while you are alive - how do you expect they will fulfill their promises ($$$) when you are dead? ….Good Luck? Be careful of all their new “rules” and the fine print. This is my two cents of advice to this world. Words are cheap - you still haven’t actually resolved the issue. Maybe if I “donate” to your “charity,” my issue will then earn a response?

Angela Fok and her team were professional , helpful, experience and patient in explaining insurance products and investment opportunity that is suitable for our family.

My impression for Angela Fok and her team is that they are all knowledgeable and intelligent financial plan advisors Their seminars demonstrate various choices of investment , estate plans and insurance for their clients. I found that they are very informative and helpful to me and my family in making a right choice when come to financial planning for now and future. I am so thankful for their service provided to me and my family. Keep up the great work!

Angela Fok and her team is knowledgeable, professional and patient in explaining the details of various investment plans. The support staff in her office is polite and helpful. So far we are happy with the service we received and also the return of our investment! Thanks!