Edwards Mazda

Name: Edwards Mazda
Address: 1433 Pembroke St W, Pembroke, ON K8A 7A5, Canada, A, Canada

3.7/5 ★ based on 8 reviews

Contact Edwards Mazda

Address :	1433 Pembroke St W, Pembroke, ON K8A 7A5, Canada
Phone :	📞 +7
Website :	http://www.edwardsmazda.ca/
Categories :	Car dealer , Auto broker , Mazda dealer ,
City :	A

1433 Pembroke St W, Pembroke, ON K8A 7A5, Canada

Best Car dealer in Canada

L	Lukasz Staniewicz on Google ★ ★ ★ ★ ★ Just purchased a used truck from the dealership. I can't say enough good things about Cody Janes. Excellent salesman. Anil made my wait pleasant with good conversation. Price was the market average - not a rip off. Service to deliver vehicle the same day was above average. I will be back to buy here again. Thanks guys.
D	David McGinlay on Google ★ ★ ★ ★ ★ Incredible experience. From the moment we were greeted by our salesperson, Arick, to the completion of the sale Edwards Mazda made it an enjoyable experience. At no point in the process did we feel pressured into making a purchase and it was clear that they value the experience and wanted us to make the choice that was best for us. We were treated like a friend rather than customers. Both Arick Peddle and Jamie Hawkins are to credit for this experience. I highly recommend Edwards Mazda.
J	Jœllə Boūlāñgər on Google ★ ★ ★ ★ ★ We've been servicing our vehicles here since our move to the area in 2013. We had a used Mazda 3 and even though we didn't purchase it from here, they always treated us like a loyal customer. The staff are always knowledgeable, honest and transparent. We also had a second vehicle, when we moved to the area, a 2012 Ford F150. It continued to be serviced with Ford due to our purchased maintenance package. Mazda always offered a better service and customer experience than any Ford dealer. Therefore, when the maintenance package expired, our F150 was also brought to Edward's for all service and regular maintenance. Due to the exceptional treatment we received from Ethan and his team, when we decided to upgrade our Mazda 3 in 2017, we knew we had to give the sales department an opportunity. The sales team also surpassed our expectations. We purchased a brand new CX-5 with the help of Jamie Hawkins and Jamie Holmes. Both were honest and never pressured us in any way. We found the buying process very smooth and efficient. Edward's continued to service our vehicles and treat us the same way they did the first day we became a customer. We've always felt valued and for that reason, we continue to support them and have now purchased our second new vehicle through them. Our CX-5 was traded for a 2021.5 CX-9. We appreciate everything they do to make us feel like our business matters. Price does sell, but service goes a long way in keeping your customers happy. High praise to the whole team at Edward's.
A	Allison Halliday on Google ★ ★ ★ ★ ★ I was recommended to Edward's Mazda by a few different people, and let me say I was So impressed with the service they provided. I had the pleasure of dealing with Steve Waito (salesman) whom was very friendly, professional and patient with me I literally test drove about 6 vehicles before I found the perfect one for me and had a million questions he had no problems or restraint answering for me- then also Anil(finance)& Steve Romaine (managers) were very helpful in sealing the deal and getting me behind the wheel of an amazing SUV! these guys Are all great I really felt they cared and they all treated me with the upmost respect! I cant thank u all enough-- they made my day, thanks so much guys!
J	Joshua on Google ★ ★ ★ ★ ★ Just had my winter tires put on that I bought from Edwards Mazda, when I bought my car. I Found out that Edwards Mazda Mechanics put 1 tire on the rim backwards. The tires are directional !!!! Also just had an oil change done by Edwards Mazda and was told that everything else on my car looks good! I just discovered my rear brakes and rotors need to be replaced ASAP !!!!
A	Ashley Smith on Google ★ ★ ★ ★ ★ If I could give zero stars I would this place deserves a negative rating. took our new 2020 dodge ram to their carwash in Pembroke...went through the automated wash, we weren't in their for even a few minutes when we heard something hit the side of our truck, 3-4 times the wand hit the back end of our truck leaving a small dent on our $1200 bumper -- called immediately after we got out and spoke to a women on the phone who chuckled and said their machines are programmed to go around vehicles so it was unlikely that it hit and "okay so what would you like me to do about it" after getting home we noticed a small dent in our bumper and some scuff marks from where the wand was hitting...we took our truck for them to look at and Roger told us there is no way their machines could dent our bumper, when we told him our truck is new with zero dents he laughed, smirked and again said there's no way our car wash would dent your bumper. the lack of professionalism and arrogance is unbelievable. I knew as soon as that number we called said Edwards Mazda it was going to be a joke. stay far away from anything to do with this company.
D	Daniel Kang on Google ★ ★ ★ ★ ★ Made an appointment for (quote): "Winter tire change and regular servicing". Tires were in the car, and I confirmed when I arrived that the tires would be done. I was assured there would be no problem. When I got the car back I asked if there were any problems, I was told no. Out of paranoia I checked my tires - they had no been changed at all (though apparently they were rotated). The explanation was that "because your tires weren't on rims, it would have taken extra time to change them". That's kind of understandable I guess (though remember half the reason for my appointment was to put the tires on). What boggles my mind, though, is that they didn't bother to either ask if the extra time was okay, or even to tell me that they couldn't put my tires on. If it wasn't for my checking, I might've driven the whole winter without knowing. Makes you wonder what other stuff they didn't bother to inform you about.
B	Braydon Mcmahon on Google ★ ★ ★ ★ ★ I do not recommend buying a car from this dealership. Horrible costumer service, if your vehicle goes in for a service it will probably come back damaged. Make sure you check your car inside and out folks before sending it there. I am missing brackets and bolts. Completely unprofessional and ridiculous I would not send me worst enemy there.