Edo Japan - Westmount Plaza Okotoks - Sushi and Grill
3.9/5
★
based on 8 reviews
Contact Edo Japan - Westmount Plaza Okotoks - Sushi and Grill
| Address : | 200 Southridge Dr #441, Okotoks, AB T1S 0B2, Canada |
| Phone : | 📞 +99 |
| Website : | https://www.edojapan.com/locations/edo-japan-westmount-plaza-okotoks/ |
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| City : | S |
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Gerry Ghostrider on Google
★ ★ ★ ★ ★ Very rude manager! Stay away from this location! The manager (female) asked my wife to leave the restaurant because she wasn't wearing a mask due to a medical exemption. The manager rudely said that they don't honor medical exemptions and that even doctors say that there are no such things! I called the manager 10 minutes later when my wife got home, pretty upset about her experience at this location. The manager was also very rude to me and again stated that they don't honor medical exemptions. Wow! Talk about discrimination! Stay away from this place!
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dave bullied on Google
★ ★ ★ ★ ★ Ordered Beef and shrimp with no mushrooms. Made it very clear that I am allergic to mushrooms. The order I got was wrong. I got chicken instead of beef and after a few bites I found a piece of mushroom. Picked through the order and found a few more small mushrooms. Very disappointed. Not only did I not get to eat the lunch that I paid $22 for but now I might have to go the hospital! Will not be ordering from this place again.
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Wakinyan Thunderheart on Google
★ ★ ★ ★ ★ Staff are super rude, especially the manager at this location. I was at the restaurant around 530pm on May 2, 2021, when a lady came in with no mask. The manager addressed her that she had to wear a mask to which the lady responded that she had a medical exemption. This is something I've never seen before in a restaurant and I was totally shocked by the response of the manager. She said that there's no such thing as a medical exemption and that doctor's don't believe in it as well. Basically she was saying that a medical exemption is bogus. How rude! The lady was told "No mask no service" and the lady left the restaurant. The manager could've stayed friendly to this customer since nobody in the restaurant was complaining (there were a couple of ladies in the restaurant as well, masked). The only one making a big issue out of this was the manager who refused to give her name when she was asked for it. I thought we were in this together but it seems that certain people, like this manager, are on a little power trip. Stay friendly to your customers, stay friendly to all people! If you want to make a comment about a person not wearing a mask then think about what they went through in the past... It could be a traumatic event, a medical condition, etc... you don't know. After witnessing this at this restaurant I'm NEVER going back there. I'll take my business somewhere else. I hope the lady that was kicked out of the restaurant is doing well and I hope she knows that not all people with masks are as unfriendly as this store manager. Shame on you Edo Japan to employ such people!
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Dianne Lemoignan on Google
★ ★ ★ ★ ★ I don't know what's happened to the teriyaki chicken meal but chicken tastes like it's been boiled & tasteless sauce. I'm very disappointed. I hope they get back to normal...
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Tom Sherry on Google
★ ★ ★ ★ ★ Shrinkflation is here and it’s real. I had to look hard to find the vegetables in my dish, and when I piled it all up I could have eaten it all in one bite.
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Aleksandra Jas on Google
★ ★ ★ ★ ★ Lack of quality, and customer service. Heavy unpleasant lysol-like smell.
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Jessica Szoke on Google
★ ★ ★ ★ ★ Ordered skip the dishes from here and this is the worst Edo I've ever had in my life. The sauce has NO flavour , my noodles were gross and soggy, and undercooked (somehow???), and the dumplings/gyoza were freezer burnt! SUPER disappointed and will never eat here again... ..and never reccomend this place to anyone.
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Mae Rehder on Google
★ ★ ★ ★ ★ Great food and friendly staff. I am at this location 2-3x per week. I even purchased the sauce.
I feel safe ordering in person as they follow AHS rules.
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