ECM Strata Management
1.9/5
★
based on 8 reviews
Contact ECM Strata Management
| Address : | 2669 Langdon St, Abbotsford, BC V2T 3L3, Canada |
| Phone : | 📞 +8989 |
| Website : | http://www.ecmstrata.com/ |
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Nancy Weisz on Google
★ ★ ★ ★ ★ In 2002, the Strata Council in our building made a wise decision.They hired ECM Strata Management to handle strata corporation business. After 18 years we are still benefiting from their high standard of service to us! The ECM strata managers and accounting staff have provided us with meticulous financial transactions, knowledgeable strata information and advice and, most importantly, prompt and attentive responses to all of our concerns and needs. As Council President, I recommend them highly and without reserve to any strata council looking to find a management company they can trust and depend upon for any strata matters..
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Robert Ash on Google
★ ★ ★ ★ ★ Just an awful company. Rarely respond to emails, did not arrange any snow removal even though we inquired months in advanced. Do not use this company.
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Devi K on Google
★ ★ ★ ★ ★ Most pathetic Strata management I have ever seen. The manager takes a lifetime to answer emails, does not reply to phone calls, does not care about any safety issues, just finds an excuse and pushes it on the council members. No initiative what so ever. Never follows up on requests. I have had a really really very bad experience with this Strata management. Just for an alteration agreement for an EV charger, it took more than "3" months to get an approval. The council approved it but the Strata management did not care to provide a signed form. Its frustrating and very hard to get things done with this Strata management. Also they don't have any building plans with them and don't bother.
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Chris Larson on Google
★ ★ ★ ★ ★ Getting a response from ECM as a council member is impossible. If you value your property and want a company to take care of it as if it were there own, look elsewhere. 2-4 week response times are not uncommon.
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Curtis Monks on Google
★ ★ ★ ★ ★ If I could leave a rating of 0 stars I would. This company was brought in for our new development, and has already been voted out and replaced with a new strata management company. Lack of responses, errors, not getting things completed in a timely manner - The list goes on.
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Travis Lemky on Google
★ ★ ★ ★ ★ This is one of the worst strata management company I have ever dealt with.
Our strata council which I am apart of is experiencing countless errors in accounts payable, we do not receive responses to emails or questions for 3-6 weeks if at all, and quotes are never timely and once received they do not have contractors quoting on the same scope of work.
If this is your strata management company I suggest you change them right away as the experience will only get worse.
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Angela Bublitz on Google
★ ★ ★ ★ ★ Beware of this so-called 'property management' company.
High turnover rate of account managers, and when a new one is assigned, there's no transfer or communication of ongoing issues, so have to start all over.
If you get assigned a poor account manager, then be prepared for any email replies to take two weeks minimum, if they bother to actually answer questions at all after multiple reminders.
Most times they say they will forward requests to council, however that may not even happen as there's rarely follow-up and council at times seems unaware of the issue brought forward.
Overall, they do not fulfill their expected duties and are difficult to deal with.
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Stefanie Fournier on Google
★ ★ ★ ★ ★ I’ve never been so flabbergasted at the incompetence of a company. We have lived in our new townhome for almost a year and because of them: we have no grass, our community pool isn’t open (when it’s summer), scheduling of contractors doesn’t happen, there’s zero communication and they don’t care about anything. We are lucky our strata council gets some stuff done else this complex would cease to function.
Thank goodness the strata was Finally able to fire ECM! Good riddance.
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