easyhome Lease-to-Own
4.4/5
★
based on 8 reviews
Contact easyhome Lease-to-Own
| Address : | 305 N Front St, Belleville, ON K8P 3C3, Canada |
| Phone : | 📞 +987 |
| Website : | https://www.easyhome.ca/ |
| Categories : | |
| City : | P |
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Jordan Rodlin on Google
★ ★ ★ ★ ★ Jef is great I was over 2 months behind on my payments and he worked with me to be able to catch up... all of the staff at easy home belleville are amazing and very accommodating I'd recommend anyone to go here I couldn't he happier
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Donna Madgett on Google
★ ★ ★ ★ ★ I am editing this review for the Belleville Store because Eric is no longer with the company and Thanks to Kelly and her swift response to my problem everything was taken care of. She immediately contacted her superior George who contacted me and took care of the issue. I have been a customer of the Belleville store for several years and never had an issue until now. I am happy to have the excellent customer service back that I expect from any reputable company. Thanks again for the great service and for your wonderful delivery boys who took care of everything for me. I appreciate it more than you know.
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Raven Smith on Google
★ ★ ★ ★ ★ I have been a customer of Easy Home for at least over 5 years, I use to deal with the Peterborough Store and now own everything I had gotten from the Peterborough store ?? and now that I moved closer to Bellville I am now a customer of the Bellville Store they are very helpful and know their products and really help you when your in a tight spot Thank You Jeff. ?✌️??
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Angela Angelatos on Google
★ ★ ★ ★ ★ Very disrespectful to a grieving family. Customers for over a decade. Never late on payments yet my mother was doing hospice at home, we had until 7pm that day to make a payment they called at 2pm when we explained we would be into pay they demanded a payment over the phone. A very disturbing phone conversation from the store manged Erik. Tried to contact head office they didn't seem to care. Then my dad was sent a text message threatening to have a sheriff come repo the stove.
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Natasha Andrus-Rodgers on Google
★ ★ ★ ★ ★ Jeff is amazing he goes above and beyond for all his customers if we could rate over 5 stars I would give him 100 stars he puts the time and effort in to each and every customer and give it its all.
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Amanda Gray on Google
★ ★ ★ ★ ★ Poor customer service n absolutely horrendous to deal with. Easier to save n buy new than pay 3 times the worth of something that's garbage n when paid off u have one employee tell u its a day late but ok your done in full n then they send it to collections for the entire lease amount over that said 1 day late fee because you refuse to pay something you were previously told was waved. Now what was an $11 late fee shows on my credit as almost $1300 which was paid in full n bill of sale states so
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Rose on Google
★ ★ ★ ★ ★ After receiving a very apologetic phone call from the owner, who wanted nothing more then to change our experience and make things right. I have decided to change my rating to 5 star. Definetly deserve a 5 star for how she has handled all of this when she realized what has happened.
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Brooke Noll on Google
★ ★ ★ ★ ★ The customer service is great when you first get something from them. Once something goes wrong, their customer service is horrendous. We got a sectional couch in September 2021, a few months later it broke. I reached out to easyhome about it, sent pictures, called multiple times, etc. They finally agreed to send someone out to see if it was repairable (I could have told them the answer). Repair guys deem it broken beyond repair. I was told I’d get pictures sent to me of new couch options. 3 more weeks go by so I called again and was met with “we’ll send a guy out to see if it can be repaired” which I informed had already been done. I was told I’d get a call back the same day which never happened. It’s now been almost 48 hours and still no response. It’s quite irritating they expect me to pay for a broken couch while they “figure it out” which has taken 2 months now.
I just want this couch out of my house at this point so I can get one elsewhere.
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