Easy Kleen Coin Laundromat and Dry Cleaning - Richmond

A nice and clean laundromat. Well maintained and the machines are in good condition. A great place for your laundry cleaning needs. There is a change machine on site as well.

It’s good , chairs lots of machines and they are open late, good machine my clothes comes out very clean, I don’t like the fact that water ain’t hot, can’t feel it on the glass but I guess there aren’t any that lets us use hot water anyways, I don’t like washing after someone else it could be contaminated, shsss get the hot water running and charge more I’ll pay it!

Place was clean at time around mid afternoon of Saturday. Had adequate items needed for laundry, should someone forget to bring along like soap or anti static sheets. People working there were honest and helpful. Keep it up?

Brought a $300 comforter to be dry cleaned and it came back ruined and matted. It looks like it was put in the dryer and melted in spots. On top of that, the few times I had brought it before, the price was different everytime.

I have not had a more disappointing or unprofessional experience with dry cleaning, which, judging by my previous experiences with other local dry cleaners, should have been quite straight forward. Drop-off Experience: The drop off experience was very deceiving. I sent a Moose Knuckles winter bomber jacket to be dry cleaned at this location. The jacket was extremely new, purchased in late December 2020 and received on January 2021, and was dirty due to me wearing it everyday while riding my moped. This place does not accept cash, and offers "pay on pickup". I did not have cash on me at the time, so I chose the pay on pickup option and was given a handwritten pickup notice. The owner was all nice and smiley, noticed how dirty my jacket was and said she will try to clean it to the best of her ability. I figured, the reviews on this place is pretty good, she seems like a friendly person, I will entrust her in cleaning the jacket that I, being a college student, had worked hard to save up for. Pick-up Experience: After a week, I arrived at the place to pick it up. The jacket was far from clean, had white powdery stains on it which it previously did not have, and not all previous dirt and stains have been removed. There was a small hole in the back of the jacket, which appeared to be the result of some abrasive material brushing against it. One of the sleeve cuffs also has a hole on it. My jacket was red, and some red appeared to be faded. By the time of drop off, the jacket had been barely four months old. I brought the jacket to the owner to discuss what had been done to the jacket. The owner refused to admit any wrong, blamed it all on me for making the jacket dirty, and said all the holes on the jacket were there to begin with. She showed me pictures which indicated previous stains on the jacket , but none of these pictures showed any holes that existed on the jacket. I told her that this jacket had only been four months old, to which she claimed not to believe. I had the purchase receipt of the jacket on my phone and offered to show it to her. She kept yelling at me "I don't care, you made your jacket so dirty." I did not wish to anger her further. I told her that this jacket comes with a lifetime warranty and that she needed to provide me with a service receipt, as I just paid her minutes ago, in order to send my jacket back to the factory to repair the holes (Moose Knuckles requires jackets to be dry-cleaned before any claims can be processed). She refused to provide one, said she gave it to me at drop-off. That was a pickup notice, not a receipt. Did not have any purchase date, payment information or tax calculation on there. And I didn't even pay her at the time she gave me the notice she claimed to be a "receipt". Refused to issue new receipt so I could even repair the damages she had done. Just rudely dismissed me with my newly damaged jacket, claimed it was all my fault and that I should go back to my house and look for the "receipt".

The family who runs this place are so kind and helpful. I'm there regularly with my son and she will recognize us and ask my son questions about school. You can tell they really care, and the facility is well looked after with updated machines. Thank you Easy Kleen!

Very nice ladies operating this business. Clean, professional & sincere service. Used this place off & on for 25 years. Solid equipment with easy change access. I will be back.

The owners really care about their customers and went the extra mile for me when it came to doing a small repair on my jeans. That repair meant a lot! Also the fact that this place is open until 11 PM at night so when there are days that gets so busy I can still make it and do all my bedding. They have big machines that will do duvets with your regular laundry detergent so you don’t have to dry clean them.