Deragon Ford

Very poor sales management! In the middle of negotiating details to buy a car, and after signing the offer to buy, they lied about processing my deposit and I was goasted by the sales rep and they went ahead and sold the car to someone else! Beware of doing business with them because customer care is not their priority... the sales rep would not answer my calls or messages after that... shameful, very disappointing experience..

Bought a used mdx from there. I was very pleased with the service and professionalism. A big thank you to Mr Michael rainville my sales rep. I will definitely recommend this place to others.

I purchased a 2021 Mustang Mach 1 from Deragon. The only thing that was better than the price and look of the car was the tremendous service I received from the whole Deragon team. True professionals and a pleasure to deal with Michael Rainville and Stephanie Thiboutot. Michael never failed to return a call and replied to every email and request made. Thanks again to everyone making me feel appreciated.

We were looking into getting a 4x4 pickup truck for our growing online store to move inventory and perform deliveries... but came across the AWD transit cargo van. We LOVE our extended cargo van (a far cry from our small SUV). The van came ready with panels and finished floor in the cargo area. We were also surprised by the amount of useful features that our van was equipped with: such as rain sensing wipers, auto headlight and high beam, wifi connectivity and auto update and niffty smart phone app that starts, locks and locates the truck. In comparison to our fully loaded Honda HRV the standard features in our Van puts it to shame. The low floor of our van and the clear-as-day led cargo lights makes loading and unloading easy. We have since installed shelves and a partition. We love our van. Picking up our van was a different experience. Picking up the van was complicated by needless hidden additions on the contract that was signed at pickup, reviewed and re-signed (had to return to re-sign the contract to remove the additional hidden charges - 1 hour drive to return to the dealership) and a large dent that was found at the rear door when we picked it up (they have since repaired it). As explained to the dealership that our van is always on the road performing deliveries and picking up inventory: Down time (while van was in the shop) was painful as the they gave us a small SUV as a replacement to perform deliveries: kind of reminded us why we got a cargo van in the first place. Fortunately, the downtime was short (2 days to repair) and was returned with a full tank of gas. Our sincere thanks goes to Guillaume at Deragon for helping us sort through this complication between service, delivery and following up. We appreciate your help and guidance. ~Russell and Dyan

Want a Porsche? 4 words…Michael Rainville & Gaston Godin! Amazing service, very knowledgeable and patient with all questions, best experience ever! Thank you to both, you’re the best!

I bought a 2022 Bronco sport, Michael Rainville was the best sales rep. He was able to answer all of my questions. Thanks to the Deragon team for making my purchase a wonderful experience.

It's easy to give a good review when everything goes right but the staff at deragon showed true professionalism when there was a problem with the car I bought insuring complete satisfaction long after the fact. They have the drive and the means to back their sales and I can say without a doubt that you can buy here with confidence and peace of mind.

Huge thanks to the Deragon Ford team for my experience in buying my first electric vehicle! Especially to Mike V., Max, Gaston and the lovely gentleman that helped me take possession of it Wednesday evening! . I am very pleased with my Mach E so far! I’d like to point out the patience, kindness and responsiveness of everybody! You guys are a great team!