Dave Dhillon

Dr Dhillon is the worst dentist I’ve ever been to and completely unprofessional. He walked into my consultation drinking a take away coffee, didn’t bother to introduce himself and looked in my mouth for all of 10 seconds. I was complaining about being in severe pain and once he found one thing wrong he never thought to look at any of my other teeth to see if they may be contributing to my pain aswell. When I asked about my other teeth and if I had any cavities he replied saying he didn’t know and would need to take an x-ray. Despite the fact that he didn’t even look at my other teeth, I have never known any dentist to need to take an x-ray as the initial step to check for cavities. Once he discovered the cause of my pain he tried to end the consultation, sending me away knowing what I already knew with no solution. After I insisted on having the required x-ray taken he advised me that he would be referring me to a specialist as he was unable to remove my wisdom teeth. His exact response was “I could, but it would take too long”. Before I left I made it clear I would require a letter for my insurance company. On my way out the receptionist confirmed I would receive it within 2-3 working days. I had to phone 4 times over 2 weeks and repeat myself every single time before I received the letter. All the while in sever pain with a time sensitive insurance policy. At first I was told the manager had saved a draft and the receptionist agreed to email it through the same day and that my referral was taking a while because the specialist was busy. The second time I phoned I was told that receptionist was now on holidays and there was no record of my letter on file but that she would refer me to the specialist that day. Which clearly meant I had never been referred in the first place. I phoned again to find they were still waiting on the manager and then I received a voicemail from the manager saying she'd been away sick and asking what the letter was in regard to. There was clearly no communication and I was clearly lied to by the initial staff member. When discussing my experience with family friends another girl had a similar experience where Dr Dhillon allegedly ate a McDonalds meal during her consultation. She then met a women who had had her front tooth broken in half by the same dentist. Bottom line is Uptown Dental is unprofessional, unhelpful, incompetent and I do not recommend them.