Cupcake Lounge - Westboro
4.2/5
★
based on 8 reviews
Contact Cupcake Lounge - Westboro
| Address : | 324 Richmond Rd, Ottawa, ON K1Z 6X6, Canada |
| Phone : | 📞 +89 |
| Website : | https://thecupcakelounge.com/ |
| Categories : | |
| City : | Z |
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Brandon Fong on Google
★ ★ ★ ★ ★ Excellent spot for cupcakes. I've been coming here for years. My personal favorite is the peanut butter and chocolate. However, I tried the caramel popcorn cupcake and it was hands down my new favorite. Would definitely recommend coming here. Best cupcakes in Ottawa. Friendly staff and lovely owner as well. Support local small biz!!
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Zena on Google
★ ★ ★ ★ ★ Great cupcake shop in a great area. Their cupcakes are the best in town and they also have a variety of other cakes and pastries. Everything is delicious!
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David Duong on Google
★ ★ ★ ★ ★ Had my daughter's party here and it was a great experience. Everyone was wonderful and the cupcakes were amazing!
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Miche True on Google
★ ★ ★ ★ ★ I'm so sorry I have to rate you a one! My son bought me cupcakes instead of cake for my birthday on Dec. 27th. One was chocolate frosting with a vanilla bottom & the other was a vanilla frosting with not sure what kind of bottom. The frosting was great but the cupcakes itself was horrible. It tasted like someone put way to much baking soda in instead of baking powder. He tasted them as well & tasted the same thing. To the garbage they did go. Unfortunately, it was like whoever made that batch grabbed the wrong container by mistake.
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prem J on Google
★ ★ ★ ★ ★ We have always order cakes from this place for any events or occasion and they have been fantastic. It is a bit pricey but you get what you pay for. We had a custom birthday cake ordered recently from here and not only did they nail it to every detail but also delivered past our expectation and it tasted equally amazing. Ariela provided us with a great customer service and the baker was kind enough to take the time and listened to what we had in our minds and catered exactly to specifications.
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Suzanne Raymond on Google
★ ★ ★ ★ ★ There's no doubt they have the best gluten free cupcakes. However the customer service at the Richmond location is extremely disappointing.
I have been a frequent customer since 2016.
In the last year when I call to place an order, they rarely answer the phone. Ok they're busy but the bad part is they don't call me after I leave a message. This is not a one time thing, it's happened so often I'm starting to take it personally.
Disappointed
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Helmina G (Helmina) on Google
★ ★ ★ ★ ★ It's so disappointed when I ordered character cake for my nephew birthday. The cake didn't like as per agreement. I paid 131.5 for this.
The decoration of the cake falled apart some of it. The birthday cake be a nightmare ?.
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Jasna Pleho on Google
★ ★ ★ ★ ★ I've heard good things about the Cupcake Lounge and read raving reviews about their gourmet cupcakes and other sweet treats, but nothing could have prepared us for the surprise we got, when we ordered birthday cupcakes for my teen daughter. The cupcakes were baked and executed to perfection, and gorgeously assembled and decorated with flowers that left all of our jaws on the floor. The Cupcake Lounge went way above and beyond of what we expected these birthday cupcakes to look and taste like. Needless to say, they were a total success and even the pickiest teens at the party devoured them right after they admired their appearance. I cannot say enough good about the lovely staff and our delicious experience, you'll just have to go see for yourself. Thank you so much for the love, Cupcake Lounge!
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