Craftsman Collision

4.5/5 β˜… based on 8 reviews

Contact Craftsman Collision

Address :

32895 South Fraser Way, Abbotsford, BC V2S 2A6, Canada

Phone : πŸ“ž +898
Website : https://clearbrook.craftsmancollision.com/
Categories :
City : S

32895 South Fraser Way, Abbotsford, BC V2S 2A6, Canada
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Tom Liu on Google

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Elaine at front desk was very helpful and keep us posted on the progress of a ICBC claim. Got an older car but paint was done perfect as new. Car was re-conditioned with water-based material and did not smell like harsh chemical agent. I am very impressed with hassle-free professional experience. Job well done! Highly recommended to others.
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Aaron A on Google

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I called in the middle of the day and had no trouble getting an appointment at the time that was most convenient for me so I am very impressed with the hassle-free and professional experience. My vehicle was delivered on time and it was clean! Well done! Highly recommended to others.
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Parveen Toor on Google

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Outstanding service. I am a busy healthcare professional and mother that had to unexpectedly get some work done on my truck. Craftsman Collision was very professional and provided an ideal experience from the moment I dropped off my vehicle. They had an appropriate rental ready for me based on my needs (suitable for 3 car seats) as well as connected with multiple insurance providers on my behalf. The experienced staff made what would have been a confusing experience appear extremely seamless. The communication was superb and I was even able to get my truck back earlier than expected which is greatly appreciated during the holidays. Nick the manager is excellent. He displayed the competence and skill one would expect from a leader in the industry. The work completed was held to a high standard and the paint job was flawless. Nick also provided the flexibility I needed in order to get to work on time and was willing to accommodate me if I needed to drop off the vehicle later in the evening due to my hectic schedule. Overall, fantastic experience. Hopefully I don't need to go to a collision repair shop again but if I do I will definitely come back.
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Megan Foster on Google

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Very highly recommend! The staff is amazing and the work is incredible. I cant thank them enough for their patience, kindness, workmanship and honest pricing.
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Paul Tadey on Google

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It was a dark and stormy... Thursday morning. SUV was loaded with long weekend essentials - fishing gear, libations, and good food. As we drove along hwy #1 we approached a tandem dump truck. At this point you may know where this story is going but wait. It was not the windshield that was shattered by a dislodged rock from the tires of the poorly maintained truck driven by an irresponsible operator. Mind you, rocks did hit the windshield but the fatal blow was to the sunroof. After a few expletives we pulled off the hwy to assess the damage. Whilst rain entered the vehicle, we called Craftsman Collision and spoke to Elaine who informed us that since a claim would have to be filed with ICBC, they could tape over the sunroof with a sticky plastic membrane that might hold until we got to our destination. Forty minutes later we were back on the road heading in the same direction instead of going back home. Thank you Elaine and Craftsman Collision for your timely attention and efficiency in getting us back on the road. In case you were interested the fishing was horrible but the weekend was great.
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Curt Odenbach on Google

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I Have Been A Loyal Customer Of Nicks (And Tasha) For About 3 to 4 times over past 10 years or so. Nothing but praise and kudos for the work and services offered. Last Job I paid to get extra work done, of which I am extremely satisfied. Highly Recommend These Folks!!
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Jamie on Google

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I was told by the adjuster that they had called me 4 times but I had received not one phone call from them not 1 missed call and there were also messages left with those calls I was told lol I mean who does that lie to a customer like that blatantly like that?? I would stay far away from this crossword collision location all of the other ones are good though.
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Kayse Schaal on Google

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Pathetic and disappointing customer service. I was booked in 2 weeks in advance to get a door ding fixed and and my windshield replaced, I was quoted for 3 days of work and told it will be a $200 deductible. I dropped the car off and didn't hear a word from the for a full 7 days, then i decided to call and ask for updates on why its taking so long and they said the cars just at the tint shop getting finished. When i arrived the next day the windshield wasn't even touched, (so i don't know what it was at a tint shop for) and then they tried to charge me a $500 deductible which i obviously asked why and then they made some fake excuse and took it off. a month later and they hadn't tried to contact me about replacing the windshield like they said they would. I would have preferred to have kept the door ding on my car then deal with the headache these people caused. Absolutely would not recommend

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