Costco Pharmacy - Calgary

2.7/5 β˜… based on 8 reviews

Contact Costco Pharmacy

Address :

99 Heritage Gate SE, Calgary, AB T2H 3A7, Canada

Phone : πŸ“ž +77
Postal code : 2
Website : https://www.costcopharmacy.ca/
Categories :
City : H

99 Heritage Gate SE, Calgary, AB T2H 3A7, Canada
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Dave Hines on Google

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The pharmacist technician Gerrardo is an absolute headache to deal with. Dropped off two prescriptions. Called me a bit later to say they didn't have one of them (should have called my doctor for an alternative, but he failed to do so). When I went in to pick up the other one he told me that I couldn't pick it up for another 8 days. Annoyed that he couldn't tell me that when he called me about the other prescription. Told me to just come back 8 days later and it would be ready. I came back 10 days later and he was the technician I had to deal with again. He told me there was no prescription refill placed and that it would take an hour to fill. He also told me I couldn't ring in the 1 item I had. I've done that multiple other times with different technicians. I understand how it would be an unreasonable request if i had many items, but 1 item should be fine. All other technicians have been great to deal with. He is very bad at his job. I'll wait for a different technician before being served by him again. Not impressed.
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Rose Watkins on Google

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I have had so many bad experiences with this pharmacy I am literally astounded at their ability to screw up. For brevity I will only share the latest. I have told the chronic pain center of the hassles I receive from them so when they changed my last prescription they gave them a call to smooth things over. When I got there I was told that dose of medication did not exist but after a long discussion with another pharmacist I was told there was a generic version. When told about the wait I told them I would come back another day. A few days later after they had sent me a text saying that my prescription was ready I returned to find they had filled the wrong medication and that they didn't have any of the medication that I wanted and basically a long repeat of the original conversation I had. They ASSUMED my doctor had made a mistake and hence the guess at a different medication. I would have to come back the next day for the new medication. (The one I had originally agreed to.) The ONLY reason I go there at all is because they are significantly cheaper than anywhere else. My medications are extremely expensive so it can add up to hundreds of dollars.
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H P on Google

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Should have realized how bad this place would be at only rated 2.7. Completely useless. Their fax doesn't work but they blame the sender.
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Emma Wilcox on Google

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No fax number to be found. On hold forever, then a robot voice came on and mockingly said "goodbye" I feel disrespected by both the pharmacy and the robot. My mood has been ruined, I am eating my feelings and will hold Costco accountable for this weight gain. Thanks for nothing
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Penny Hinchey on Google

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The Pharmacists, are really on the ball about any new medications, they are very knowledgeable and have saved us from different reactions of drugs. Thank you very much for caring so much ❀️
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Bellski on Google

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Would give 0 stars if I could. Went to fill a prescription for Hgh (growth hormone). Just a 10 day prescription very low dose for an injury. The Pharmacist Manager just refused to fill it because "we don't fill that from that Doctor". I told him i called Costco earlier that day to confirm before I went out there and was told just bring in your paper prescription. Low and behold I was given attitude and left with no prescription. This guy should not be the face of that phamarcy. Overall bad experience and terrible customer service.
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Roz Ficatch on Google

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They think they're the friendliest... but isn't that for us (the customer) to decide? Lately, I've been accumulating unfavourable experiences here. So... my recent interaction with the Pharmacy at Superstore... puts Superstore at the top of my list for friendliest and most helpful Pharmacy
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Zurex Fontanilla on Google

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My wife and I went to pick-up the government-provided COVID-19 Rapid Test kit, as it became available. We were told at this pharmacy, β€œOne kit per family?” Where in the government’s program does that exists? This pharmacy is making up their own rule resulting in inconsistent application of the government program’s eligibility rules and intention. Below is the eligibility rule from AB Government website: Eligibility To ensure as many people have access as possible, there is a limit of one kit per person/health care number within a 14-day period. If you are picking up a kit for another person(s), have their name, date of birth, and health care card with you.

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