Script Pharmacy - Calgary

Parking is poor/paid; there are assigned stalls but somehow more cars in stalls than there are customers in store. Can't entirely blame the pharmacy for this since it's the drivers that are abusing the spots...but indeed this needs to be monitored/enforced. However, there are indeed problems within the pharmacy.... I called ahead to ensure that pharmacy had sufficient stock to fill entire script and they claimed they did...except they only had 2/3's available when I arrived to pick up. No one likes extra trips... especially when you've asked in advance. To make things worse, they confirmed my insurer prior to arrival and then told me in-store that I had to pay 'full price' because my insurer 'doesn't cover this medication' ...except THEY DO...and HAVE FOR YEARS. Visit was a complete waste of time and ended up leaving without meds; called back later to have script sent to my former pharmacy and instead the person that answered the phone kept trying to bypass that request and talked down to me like I somehow didn't understand the process...had to insist that they stop trying to redirect the conversation and simply do what had been requested. I'd forgive a place for singular mistakes but every aspect of the interaction was a fail....can't help but think that there are internal issues driving the lack of attention and service. Was told by someone else that I'd like this place because 'it has service like pharmacies used to give...they care about their clients'. Not a single thing they did demonstrated that...

Without a doubt the most helpful Pharmacy I have visited in calgary. The staff are extremely accommodating and friendly, and the benefit of compounding medications is a bonus. I live 30 minutes away and will continue to use their services in the future.

Great service! Usually pretty fast, in and out.

Thank you for going above and beyond for our clients! It is a pleasure to work with you.

All you need in one stop location. Delivery. Compounding. Prescriptions. Vaccines. I ❣this store!

Excellent service from Script Pharmacy! I booked an appointment for a blood draw for a custom prescription, and when I arrived, we realized that they had prepared the wrong tubes (not due to an error on their part, just a miscommunication/misunderstanding on both their and my ends). They were quick to pivot and resolve the issue, and did so in a friendly and professional manner (i.e. zero attitude). My prescription was ready faster than I anticipated, too. The next day I had a few questions about the prescription, and the woman I spoke with on the phone was also friendly and professional. Strong customer-service mindset, quality products, knowledgeable staff.... top marks to Script Pharmacy!

Some of the friendliest, most knowledgeable staff I have ever met at a pharmacy. Kristina is amazing! Highly recommended apothecary in Calgary.

They're very quick and efficient, but very expensive. The customer service is a little lacking, but given how busy they are, I can understand. They are definitely the go to if there's no compounding services near you, and will go out of their way to track down what you need.