Consulat Général d'Italie

Name: Consulat Général d'Italie
Address: 3489 Drummond St, Montreal, Quebec H3G 1X6, Canada, G, Canada

3.5/5 ★ based on 8 reviews

Contact Consulat Général d'Italie

Address :	3489 Drummond St, Montreal, Quebec H3G 1X6, Canada
Phone :	📞 +898
Website :	http://www.consmontreal.esteri.it/Consolato_Montreal
Categories :	Foreign consulate ,
City :	G

3489 Drummond St, Montreal, Quebec H3G 1X6, Canada

Best Foreign consulate in Canada

F	Francesco Lamesa on Google ★ ★ ★ ★ ★ Took three weeks and many calls and I was still not able to talk with someone regarding my passport application. I was told they would have contacted me in 10 days maximum. I kept calling and they kept sending me to other internal offices, and no one ever picked up the phone. It is really frustrating!
D	Dodd Ouyang on Google ★ ★ ★ ★ ★ The lack of communication skills by the staff and their lowering attitude is appalling. There are no information in the consulates website, all the forms and information that I used was found on the Toronto consulates site. When you contact them, expect week late responses and degrading attitudes from their email, telling you to look at their website, don't expect anyone to answer phone calls because they clearly don't want to do any work. Its a shame they represent Italy as a whole.
A	Ana I. on Google ★ ★ ★ ★ ★ This consulate has the rudest and most incompetent staff I've ever encountered. Passport services and citizenship is important work but they behave like they are teenagers working their first job at a Tim Hortons or something. Actually, they are worse than a Tim Hortons because I've had occasional great service at Tim Hortons where as every interaction I've had with this consulate has been terrible. The staff at this consulate ignore emails, rarely pick up the phone, and when they do pick up the phone they are unhelpful and refuse to take messages. I was born in Montreal but I've lived in Vancouver for years. The Vancouver consulate is a breeze and extremely efficient, polite, and competent. The Montreal office has no excuse for their behaviour and they are an embarrassment to their people. Every time I interact with this consulate, I feel ashamed for being from Montreal and of Italian origin.
J	Ju Ju on Google ★ ★ ★ ★ ★ I've been trying to get in contact with them for at least 3 weeks now regarding my appointment for my passport. I finally got someone to email me back for her to tell me that my appointment wasn't registered in their system...thinking I would be able to send my application directly to her to see if she can maybe help me, its been a week and no response by email...I have been trying to call for the past week and again there is no answer! the next available appointment is in May and I can't wait that long and every time I try to make another appointment its telling me that I tried to many times.
R	Rosa Forese on Google ★ ★ ★ ★ ★ The nicest people ever , John was so kind , funny and entertaining at the door to greet us and Sarah who take care of the paperwork so patient and thorough . Thank you guys keep up the good work . I love coming there ?
P	Patrick Deniso on Google ★ ★ ★ ★ ★ Since it's very busy, it took a long time to book an appointment for my passport (2 months)! But once there, the staff was nice and they renewed my passport really quickly.
M	Mariana Bellido on Google ★ ★ ★ ★ ★ Amazing service! The best ever. I sent an email 2.14 PM and 2. 47 PM dame day, Francesca call me to address my question. Thanks a million Francesca for your great and incredible help!
F	Fernando Scappaticci on Google ★ ★ ★ ★ ★ Hadn't been to this consulate since 1996 (for a passport request). Was pleasantly surprised to see a lot has changed for the better since then. For starters, the website is highly informative. Was able to request fiscal codes for multiple people with ease, via email. These requests were processed within the same week (Thank you, Marzio)! Also had to visit the consulate personally a couple of days later to get a document authenticated/notarized. Again... made an appointment with ease online and all was completed quickly and efficiently (Thank you, Laura)! Only minor hick-up was that they only accept cash so I had to skip out to a nearby ATM. In any case, the overall experience was an extremely positive one. Their "by appointment only" model helps ensure that there are no crowds when you arrive. Big thanks to John at reception for keeping me entertained while I waited to be called for my appointment (consulates can be intimidating places at times but he does his best to put you at ease). Thanks to this experience, I no longer have the fear of God in me when having to deal with Italian bureaucracy. Here's my advice for helping ensure a positive experience with this consulate: 1) Consult the website. Everything you need is there (including forms and detailed instructions). 2) Submit requests online whenever possible and communicate via email rather than calling. 3) In cases where you have to visit the consulate, respect your appointment time (don't show up more than 15 minutes early). 4) Be nice. If you're nice to them they'll be nice to you.