Concept Furnishings

3.6/5 β˜… based on 8 reviews

Contact Concept Furnishings

Address :

1119 Kennedy Rd unit # 1, Scarborough, ON M1P 2K8, Canada

Phone : πŸ“ž +777
Website : http://conceptfurnishings.com/
Categories :
City : P

1119 Kennedy Rd unit # 1, Scarborough, ON M1P 2K8, Canada
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Shiva Ghasdian on Google

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Poor customer service and extremely poor quality. Ordered a breakfast table and paid for delivery. Received the item damaged and the marble was chipped in so many places. After calling so many times they told me that the table will be replaced in 3 weeks. I was asked to take the damaged product to the warehouse to pick up a new one when the table is ready even though i originally paid for the delivery. I was told that the delivery fee that was paid was for one time only Even though the product delivered was damaged. So im expected to pay another delivery fee since it doesnt fit into my own car. Still dont have the table. I wish i had read the reviews before making a purchase from this store. Will never shop here again.
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Floren Lukatsky on Google

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Over the years I have spent a pretty big chunk of change in this place. Will admit they have good furniture. But my last experience was awful and a complete waste of time. Everything is invoiced and ready for delivery. Oh but the warehouse had a mistake we don't have that color. We have the floor model and a darker color. Come back to the store, oh by the way the floor model is now sold. He took my money and asked me to come back and choose, then sold it. Got more money for it and didn't care about the deal we made. Completely unethical business practice. Its unfortunate as in times like we have now I want to support the smaller guys, but will end up going to Mobilia.
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Hamza Hamid on Google

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Great customer service. Purchased natuzzi sofa set and bedroom furniture. Good quality products and I would say higher quality pieces. I’ve been multiple buying pieces over the years including multiple mattresses. And always refer to friends and family for their furniture needs. Ask for Tariq.
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intakhab hack on Google

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Absolutely refreshing to have an experience where the staff was not pushing product with the usual pressure to buy. Kashif was focused on sharing his knowledge on the products, design and qualities that differentiated it from others. Even though I had initially left the store without buying anything and proceeded to shop around, the knowledge that Kashif left me with made me more knowledgeable as I visited other vendors and listened to them. After an hour of listening to other vendors, I returned to Concept Furnishings and made my purchase. The reason? Because they took the time to invest in making me understand the product and choices and that builds credibility.
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Ronak Safavinia on Google

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I don’t know how to explain my experience with Concept furniture. Mr Tariq Kashif is a perfect sales person I’ve ever met. Excellent furniture, unique style and good material is their signature. I definitely will be back to purchase from them. Thank you ?
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Zhang Eric on Google

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Absolutely Ridiculous! A bunch of liars work in the store! I placed an order in August and they said it will be delivered in September. I waited until the end of September didn't receive any updates. I called and they said was promised to receive it in October. Didn't receive any updates again, and I made a call today they said they are not sure how long it's going to take for the delivery. I can’t even do a refund because it’s a final sale. I will post this on all my social media accounts to make sure everyone knows about their wonderful customer service. IF YOU DON'T WANT TO WAIT FOR A FEW MONTHS WITHOUT ANY UPDATE. DON'T ORDER FROM THEM.
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Amir Harasi on Google

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Very friendly and professional. Top quality furniture. Always happy with our purchase.
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Pc Plus on Google

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Great customer service! Extremely professional and knowledgeable staff. They have great collection and the quality of the products speaks for itself. I have purchased a couch set and will be going back for more items. Thank you Kashif and Tariq for your help, you guys are fantastic!

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