Comfort King Windows and doors

This was our second experience with Comfort King!... Aldo, once again, was knowledgeable, courteous and efficient in guiding us through the order/purchase process... the products were delivered in the time span promised... then installers, Jesse, Dustin, Tim, Chris, Tom and Steve did a phenomenal job replacing all our windows... they worked in a timely and diligent manner... a very personable and tidy crew! ... we highly recommend your products and company !

After 19 years in the house, we were due for changing the front entrance door. Before we found Comfort King, we approached one company who gave us a run around, and created a great deal of frustration, not answering our queations and offering us options that we really did not like. They were dragging us for almost 4 months just to get quote. And then, we came accross Comfort King in our neighborhood. Athena, the sales rep, got back to us immidiately. She answered all our questions, with extreme patience and provided advice and suggestions after understanding what we were looking for.  We got the door that we were really looking for. She was very profesional and dealt with a great deal of patience and provided us with several options and ensured that we find the best option that was within our budget and suitable for the style of our house. She is such a pleasant, profesional, very knowledgeable and kind person to work with. Thank you Athena for all your effort giving us the Portatec door that we really love. If you are looking for any doors and windows for your house, we highly recommend Athena to guide you  through the process. Mariana, the person who booked all our appointments for measurements and installation was kind and profesional and answered all our questions. Extremely helpful and followed up with us to enaure that the installation went well. Chris and Tom are great installers. They work so hard to put our new door in place. They are nice and profesional. It was pleasure to work with you guys. Thank you Comfort King for making the experience of changing our front door so great. We highly recommend Cofort King to everbody. Renata and Saviz , Riverside South

I just wanted to thank everyone at the Comfort King team for a fabulous service and installation of my new windows (front of house) and front door. This is the second time I have used this company and absolutely will be ordering again for the rest of my windows. Steve and Tom from the install team are excellent! Mariana was always quick to get back to me for scheduling time. Athena, thank you so much for the excellence service and guidance in the selection of the product. Your knowledge, kindness and patience is the reason I keep coming back and giving you my business.

Absolutely great experience dealing with Comfort King for the windows and doors on my new house. Athena did a great job of walking me through the options and making sure I had the right sizes and styles for my needs. She has been wonderful to work with and has answered my many follow up questions long after everything was delivered. Doug was also very helpful in providing installation information and answering my technical questions during the process. I highly recommend them to anyone looking for quality windows and doors in the Ottawa area.

We had a great experience with Comfort King right from the beginning. When we called to make a consultation appointment, Athena booked us for the last appointment of the day so that we could go after work rather than having to take time off. She even stayed past closing to answer all of our questions! Athena was very knowledgeable and she made suggestions of things that we never would have thought of. Both she and Mariana were both very responsive throughout the process. When our door was ready to be installed Bill and Bruce arrived on time and were very friendly! They did an excellent job installing the door - it looks beautiful, clean, and modern! They even installed the hardware that we had purchased elsewhere and they re-installed our doorbell camera for us. I would definitely recommend Comfort King and look forward to working with them next time we need new doors or windows!

WOULD NEVER HIRE AGAIN. Plans were sent with measurements on them and they still got the dimensions wrong. They even sent someone over to measure the opening and the door was still 4in short. Because contract was signed and door delivered the said there was nothing the would do and hung up on me. The also missed their own dead line by 2.5 months. Find a company that can read a window schedule these guys can't.

I chose Comfort King based on the online reviews. My sales agent (Athena) was professional, knowledgeable and provided us with a range of options for the eight windows we were looking to replace. The installation crew was on time, worked efficiently and cleaned up inside and out following the install. I would not hesitate to refer Comfort King to family and friends.

We had a fantastic experience with Comfort King. We hired them to replace all of the windows in our house, and they were one of the only companies that could do the specialized work needed to preserve some of our heritage inner windows while replacing the outer ones (without going the insert route, which we didn't want). They did an outstanding job. Our windows look beautiful and we get tons of compliments. The staff were pleasant and professional and very easy to work with. Installation went smoothly. We couldn't be happier. Would highly recommend.