Colwood Medical Treatment Centre

2.5/5 β˜… based on 8 reviews

Contact Colwood Medical Treatment Centre

Address :

1910 Sooke Rd, Victoria, BC V9B 1V7, Canada

Phone : πŸ“ž +7888
Website : https://www.colwoodmedicaltreatmentcentre.com/
Categories :
City : B

1910 Sooke Rd, Victoria, BC V9B 1V7, Canada
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David Dunn on Google

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Your tax dollars at work Just as well not like I was ever able to see a doctor these past few years anyway unless you camp out the night before and were 1 of 20 people there first.
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Onyekachi Okafor on Google

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A wonderful place. My daughter had an injury on her leg and we were finding it difficult getting help from other clinics but immediately I called them, they called back as promised. The doctor asked me to bring her in within 5mins. He looked at her, made recommendations and also followed up with a call some days later. I'm really impressed.
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Courtney Standing on Google

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Receptionists have for the most part always been helpful. The more I’ve gone there, the friendlier they are. I like that the staff seems to get along so that’s a good sign and it’s nice to experience these days. It’s been an up and down experience with helpfulness from doctors there. 2 years ago, One doctor told me to not go there and to find a family doctor...(that would be nice if I could only find one lol :)... like the majority of us)... I blame the system more than the doctors themselves when they get flustered. I’ve also had some really great follow up appointments at times. Overall, caring doctors. To get in to see the doctors lately, you have to physically go there and then call the office. They could see me calling them through the glass door. Days before, I could not get through to them over the phone. No doubt, their phones are ringing off the hook. When I physically arrived there, they were so friendly and they got me and my husband into a waiting room within minutes. I continue to chose this clinic over others :)
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x aimee on Google

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I've been here in the past and the doctor was great, but the receptionist was rude and impatient. Now I can only make appointments by phone and the receptionist couldn't wait to hang up before I even finished talking about my symptoms. Very, very terrible experience.
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Thomas wolvansky on Google

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Terrible desk staff, unhelpful and push people away. I had been there before and wouldn't go back because of the terrible experience, but I called for a virtual appointment somewhere else and was given this number by mistake and was reminded how terrible they are. Called for 1.5 hours to connect with reception (Penny?) who was rude and slammed the phone on me when I was asking about them turning away new patients - even though I had been there before. Recommend anywhere else.
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Melissa Barnhard on Google

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The receptionist was so rude when I called there. I didnt know they dont take walk ins anymore and she was so rude! She was telling me to be updated and use thier website. Thats why i was calling, to see what the process would be like for me to see a doctor. She hung up on me before I could ask how to make an appointment!!! Wow! They need new staff!
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livvy j on Google

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usually don’t like to write bad reviews on businesses but i could not get over how incredibly rude the receptionist was. she was judgemental with a snarky attitude. do not waste your time here .
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Karla Moreno on Google

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Called in to book a walk-in appointment for my brother. The receptionist was incredibly rude. She kept cutting him off and refused to book an appointment for us under the excuse that he had never been to a walk-in clinic in Victoria before and he wasn’t in the system. While she was talking to him and explaining the above mentioned (super rude, may I add) she proceeded to answer another call without letting him know or putting him on hold. We ended up booking an appointment elsewhere and they were just as confused as we were about their reasoning for turning us away. I get that the system is overwhelmed and I have no problem if they turn us away cause they are at capacity, but there is no need to be rude and to miss guide us. I thought that no walk in clinic would take him in based on the false information she provided and even suggested to my brother that I would have to remove the stitches myself! Thankfully we kept calling other clinics and got an appointment for today. If I could, I would give this place zero.

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