CoCo Fresh Tea & Juice
4/5
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based on 8 reviews
Contact CoCo Fresh Tea & Juice
| Address : | Inside B Trust Supermarket, 1177 Central Pkwy W Unit 30, Mississauga, ON L5C 4P3, Canada |
| Phone : | ๐ +9888 |
| Website : | http://cocofreshtea.ca/ |
| Categories : | |
| City : | C |
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T S on Google
โ โ โ โ โ First visit to coco fresh tea & juice ever. I really enjoyed their milk tea with grass jelly. Probably the best grass jelly compared to other chain bbt shops! ??
Quick and friendly service. Definitely worth coming back to repeat the same order or try something new. ?
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Christopher Maningas on Google
โ โ โ โ โ Able to order ahead with the app and it's always ready when I arrive. Even when they're busy, I can pick up my order quickly
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Alice Wonderchek on Google
โ โ โ โ โ I got the passion fruit and mango slush. I really like that I can have it made less sweet. Very tasty and fresh drink.
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Harry Zheng on Google
โ โ โ โ โ Very fast service and always the go-to place for the best price-quality ratio!
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Victor H on Google
โ โ โ โ โ Drink was fine except it's missing the coconut jelly.
Why? Wasn't that busy.
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Sheng Yu on Google
โ โ โ โ โ Terrible service. I ordered my order through the Coco app. I receive a text message saying my order is ready. So when I go to the store 2 mins later and showed them my order. The employee said "oh sorry we mixed it up, it is not ready yet".
But they don't bother to make it right away, instead they still make it for other people that aren't there yet to pick it up rather than fixing their mistake. So they make me wait another 10 mins in store while they make other people's orders.
Lastly, when it was 10 mins later, I got annoyed and asked "so it is ready yet?" And the guy said "oh sorry here it is". Even though I was the only person waiting in the store and he knew that but yet he didn't bother to call me to tell me when my order is ready.
So terrible on so many levels. #1 mixing up my order. #2 not making it right away to fix the mistake from #1. #3 they know I'm waiting in store (not outside) but don't call me to tell me when it was ready.
I know mistakes can happen, that's why you fix them but instead these people don't bother to fix their mistakes and instead make multiple levels of mistakes of terrible service. Never coming back again
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Willy Wong on Google
โ โ โ โ โ We ordered there many times but today was the worst expereience we have ever had. We ordered for pick up, got there 30 mins after. The order except was excepted about 5-10 mins after we have ordered. We got there, they were pretty busy which was understandable. We saw an order packed on the table which looks exactly what we've ordered. Asked one of the girls if that's our order, she checked and said no. We asked 5 mins later, she checked again and said nope. She also check with another girl there and then asked if we got the pickup sms we said nope. It turns out the second girl who's responsible forgot to sent the sms and the order on the table was in fact ours. So we waited an extra 10+ mins for our order that's already sitting there. No apologies from the girls. Suprisingly a very bad experience, since that location is usually pretty good. Never again after this at that location, we might still order from Coco but never ever from this location again. If anyone have similar experience please post here so everyone will know how bad they can be and avoid it at all cost or just order drinks from other places!
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Neil I on Google
โ โ โ โ โ Update Feb 6 2022:
Excellent service again. Flexible and redid my drink even though i made a mistake ordering. Appreciated it!
They work hard here, lots of orders. I ordered 3 drinks : roasted tea, strawberry latte and mango yakult. All great. Recommended
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