Coast Capital

Name: Coast Capital
Address: 845 Marine Dr Unit 140, North Vancouver, BC V7P 0A8, Canada, P, Canada

2.4/5 ★ based on 8 reviews

Contact Coast Capital

Address :	845 Marine Dr Unit 140, North Vancouver, BC V7P 0A8, Canada
Phone :	📞 +77
Website :	https://www.coastcapitalsavings.com/ContactDirectory/FindBranchATM/%3Fshow%3DbranchDetail%26branch_id%3DNorthVancouver_2011_11_22_72402
Categories :	Credit union ,
City :	P

845 Marine Dr Unit 140, North Vancouver, BC V7P 0A8, Canada

Best Credit union in Canada

K	Keith on Google ★ ★ ★ ★ ★ Just moved my banking to them, very helpful, pleasant staff.
J	Josh Brown on Google ★ ★ ★ ★ ★ I came to close an old account. Carlos was quick and helpful. Everyone I saw come and go while I waited seemed to be happy with service. I think the low review is just some squeaky wheels having a bad day.
A	Andre Rink on Google ★ ★ ★ ★ ★ I have applied for a home equity loan three times from Coast Capital Savings and they have disappointed me every time. Usually after waiting an hour on the phone with repetitive music on hold, they finally ask for your information, they send you an email and I reply with the docs, then you wait, and wait, and then you email, no response, wait and then you call, wait an hour on hold, talk to someone and then they tell you they will leave a message for someone else, then you wait, then you try to contact a manager, you wait - one time it took me 2 months to receive a proper response - completely frustrating experience :(
J	Jarek Ferenz on Google ★ ★ ★ ★ ★ I have been in this branch many times and frankly have no idea why anyone would not be satisfied with service there. When I am reading "worst service" I am thinking they probably went to TD Bank not Coast Capital on Marine Drive. I guess it may help to be nice to tellers. Be nice to people and they will be nice to you. To everyone at this branch: thank you very much for truly great customer service. Always pleasure to visit your branch.
B	Brian M on Google ★ ★ ★ ★ ★ Avoid this branch/finance institution. In a recent experience dealing with four members of staff, I have never felt like less of a priority. Selling and buying a home is a stressful time, where dates and deadlines matter. Getting calls back or responses to e-mails had never been more difficult. In dealing with the branch manager Roxana Manolescu, who wouldn't make five minutes for me upon visiting the branch, alternatively she also refused to call me back within the same business day. Dealing with her was less than unpleasant and unwilling to help appease my situation in anyway. She had no concern or empathy for my experience but felt very comfortable quoting fine print from a contract. Despite making every effort to be loyal while renewing my mortgage, Coast has now lost my business forever.
d	dani on Google ★ ★ ★ ★ ★ I've been with this bank for 3 years and when i opened the account no one had explained that if i used my savings account i would be charged $5 a transaction and i had $495 taken out of my account and i am a single mom and couldn't afford it so i asked them to reverse it and it wont happen again...after a lot of back and forth they finally did ( i had to cry) for them to do so......ever since then (6 months ago) they treat me with zero respect and don't give me any service i had gotten from before the mistake with my savings.... i had lost my id and needed a new bank card they refuse to give me one even though they had given me replacement with no id multiple times before ......by FAR THE WORST BANK EVER
n	nvan guy on Google ★ ★ ★ ★ ★ This bank makes thing more convoluted and difficult than they need to be. The customer service is sub par. I cant count how many times simple things become extremely difficult here because the staff do not seem very well trained.
T	Tim Mag on Google ★ ★ ★ ★ ★ Mortgage coming due - 4 months out. Started receiving emails and when I did not respond they started to call. The second call from a young man. He opened by saying "I can help you avoid penalties (only) if you renew your mortgage now. This does not go over well with me - I can handle it. But what about those who are less confident and actually get pressured into renewing. This is shameful, coercive and unprofessional business practices. Obviously this attitude comes from the top - it often does. So what is the sense of complaining to the manager or the big boss. Best to go to a regulator. But even then, poor attitude at the top and it will never change - better to walk and tell all your friends to avoid Coast Capital at all costs.