Vancity

3.5/5 β˜… based on 8 reviews

Contact Vancity


898 W Pender St, Vancouver, BC V6C 1J8, Canada
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Keon Wu on Google

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There’s is no first come first serve rules in this place as the Asian counter clerk did not even bother to ask and picked someone he wanted to serve at his will. They do not appreciate your time.
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St Finnians Vancouver on Google

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Fantastic Credit Union who really looks after their members. Helped us setup our new account for our new club and the process was so simple.
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Grace Liao on Google

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I have a math problem for you. It’s 3:30pm on a Friday afternoon. 9 people are in line right now and there’s 1 teller working. How long do you think we have to wait? I’ll let you know after the weekend because I’m still in line.
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Robert Guerrero-Antillon on Google

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The older lady in the front counter with glasses! HOORRRIBLE SERVICE OMG! tbh they need to rehire everyone at this branch! OR MOVE THEM THEY ARE WAY TO COMFORTABLE! TRIED TO OPEN AN ACCOUNT, BUT THEY ARENT EVEN INTERESTED IN IT! TRIED TO INCREASE A LIMIT ON MY ACCOUNT THEY KEEP REFERRING ME TO CUSTOMER SERVICE, WHEN CUSTOMER SERIVCE TELLING ME TO GO TO THEM!!
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Baxa KK on Google

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LOL Rep wants to see a picture id just to check if my application is in their system and eventually just used my phone number. She's trying to be a police or what? They were completely uninterested even after I said I wanted to open an account. Not impressed at all
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JOSEPH LUSIGNAN on Google

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Had an account back in 2007 closed this account due to relocation to Montreal Quebec then in 2019 I went to see if I could open an account and found out that almost all my information was stored in their own memory bank all that was required had to activate my profile and update address and phone number. They the agent or costumer service personnel are very well trained well mannered and amazingly polite nice for a change if one compares this center or credit union to the majority of banks located in the area.?
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Guillem Valles on Google

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Awful customer service. I needed to exchange $40 into quarters for work. The manager literally said that if I don't have an account they won't help me with that. Definitely never getting an account with them.
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Leah Ann M (Vancouverite Kanadee ann.) on Google

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This location, like most. The teller's are friendly and very helpful. The atmosphere is comfortable and the waiting time for me was very little. The longest I've waited at this location 5 to 10 minutes. I don't remember what time it was at each of the times I've been there? Maybe mid afternoon to closing time. Of any location I've used, I think I like this one best. Teller's are personable and didn't seem to mind the small talk. "Great customer service vancity W. Pender teller's" Thank you!☺️?

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