Claire's - Regina

Before is good many cute stuff now just ok not much choice

Took my oldest boy to get his ear pierced. Nice and friendly staff

Great shopping experience. The associate was very friendly and super helpful. I Love Claire's. ?

Bad. I went there to buy an earing after my daughter lost 1 of the pair. I paid 65 dollar..the lady was supposed to help me put the earing but my baby cried so I told her I will just put it myself when she sleep at home after all it was peirced already wheb she was 6 mos. But when I tried to I cant put it coz it seems closed already when I went back to the store to have them gunned the earing I bought..they told me to buy another earing. I got pissed becuase I was not told before hand that in the event I cant put the earing at home I cannot return to them to do it..So I was surprised...that I have to buy again another earing... Had I known I would have had it peirced again..not that I will be forced to buy again and the one I already bought is useless. I feel cheated.

The manager is such a lovely and friendly person. We went for a piercing and she was very patient with us.

Dont normally shop here but had to check it out, has lots of small girl items, everything in the store seemed disposable. Almost like a costly dollar store. Pay attention to the price tags as they list two different prices, both American and Canadian currency.

I will give this location 1 star for being open. I went into store and worker is sitting with her feet up on the phone. If I never said anything she probably still be on her phone four hours later. I get it the manager believes there employees Web search means more then my customer experience.

The experience all around was okay. The piercer was more than friendly, made me feel less uncomfortable as I was a young adult in a tween store. Piercer was very proud of her job albeit I recommend a refresher in training. She was aware that the piercing guns they now use are much thinner than ones used in previous years and are disposable. However I did not get to choose what set of studs I wanted. Amidst this the placement was alright, sterilized thoroughly. When my first ear was pierced the rubber glove got caught in between the stud and backing. Rather than removing the backing piercer attempted to cut the rubber glove out of place. While proceeding the butterfly back popped off. Piercers recommendations on cleaning were incorrect for the piercing placement. Her co-worker corrected her in regards that cartilage piercings take longer to heal, should not be twisted while cleaning, and should not be removed for an additional two weeks (in comparison to a lobe piercing). The one ear that had unforseen complications while piercing is irritated but not infected and I am taking extra precautions when cleaning. The other peircing however is healing as expected and is appealing to look at. Regardless of all this, I would go back again as I appreciated her engery towards every customer in the shop. In the future I may try to have a different piercer. However, in the middle of prepping for my piercings the piercer removed her gloves and went to the cash register to deal with another customer (whom of which either of us were not aware was in the store until the girl walked up to the till - with that being said I recommend two staff members in the store to deal with piercings and keep theft down, which the employee distressed was an issue with earrings missing in particular). Keep in mind, if I was a young girl, one should not leave in the middle of a piercing since they have a lower pain tolerance, they likely need some reassurance before getting the next. Edit: It's now been over a year and I returned for a new piercing. I filled out the forms and upon being seated, a different staff member actually told me it was "unsafe to do so, and would likely shatter [my] cartilage because it happened to [her] personally", even after choosing an additional two different locations to be considered (one an upper lobe), she didn't bother to look at the placement and promptly recommended that I go across the road to THFY, since that's where she goes for her own. It made me feel rather uncomfortable because I wasn't a five year old trying to pierce my lobes. If their own "piercer" isn't advising getting piercings there or willing to get their own piercings there, it tells you a lot. Regardless it was rather unprofessional, and kept referring me to ask "girl" when we were noticably similar in age. She did offer for the other staff member to look, followed by saying that "she would say the same, your cartilage will shatter" even though the other, older woman had done my original cartilage piercings. I have since gone to the location in Southland Mall, and it was all around a better experience. The woman was very knowledgeable, and happy to create a balanced appearance (prior to my visit I had 5 on my left and 3 on my right) by piercing my cartilage and upper lobe. I even admitted I was a little embarrassed by my age and she said not to worry, she often sees mother's get their ears pierced alongside their daughter's. I'd like to state, I do know the risks of being pierced with a gun vs. needle and it is my choice to do so.