Cine Starz Orleans

Not a good experience with the theater seats and sound quality

I just love going here. 6 of us costs a mere $24. Staff is charming, washrooms tidy, seats are comfortable enough and the movies are fresh, not outdated like the theatre at St. Laurent. Maybe don't use the elevators.....on one of my visits, there was actually a lady stuck in the elevator, calling out for someone to help her. We called 911. #localguide

Excellent theatre - comfortable seats and cheerful staff! Highly recommended

I go quite often, and always have a very good time. Price is right, great way to enjoy films that don't require IMAX level screens, and the staff is always very friendly. 5/5 for the average movie goer... I recently tried to book a couple of screens for a private showing. The messenger function of their website was failing intermittently. I tried to call by phone, but the 300 extension leads to an answering service, in which the number to call was given very quickly, then auto hangs up. I had to call back three times to ensure that the number was correct. When I finally spoke to a manager, he was very aggressive. I thought he would want to know that his website had a glitch, but he was dismissive (I always get the messages.) When I mentioned the answering machine, he was again rude (You are calling me on this number. It is fine. What do you want?) I ended up not being able to continue or book the screens for the corporate event. So, 0/5 for special services.

Really neat theater. I had no idea it existed until tonight. Looks and feels like it was built to resemble an 80's cinema. Ticket and concession prices were great. $6 for tickets on a Friday night. Signs outside say tickets Monday - Wednesday and Thursday - Sunday before 6pm are $5. The lobby was pretty bland. They had an air hockey table and some massage chairs, which i guess is their version of an arcade. Nowhere to sit and nothing to do while you wait for your movie. I ended up walking around the building for the half hour before my movie started. The theaters left a lot to be desired. There is a high seating density for such a small room. Less space than most theaters, and pretty much every theater in Ottawa has switched to recliner seats by now, so it was a strange feeling sitting shoulder to shoulder with the people around me. I didn't know what to do with my arms the whole time. The arm rest were very short, and the cup holder got in the way. The theater was pretty warm. It got uncomfortable about an hour in. The screen was up to par with most regular format theaters, but the sound system was poor. Not very immersive. You dont feel the theater shaking during action sequences, no rumbling from massive sounds. 2 dimensional. The outside of the building could definitely use some work. The dimly lit hallway leading to the stairs makes it appear as if it's closed. The area is convenient. Its right beside the Orleans shopping mall, and there a few restaurants around. Lots of parking, and easily accessable by public transportation. Over all, this was a 3 / 5 experience. I wouldn't say it was "good", but it wasn't bad either. For the price your paying, its a great deal. For some people, going to the movies is all about the experience. Comfort and entertainment are critical when it comes to getting people off streaming and to the theaters. I would come back again in a desperate scenario, like when i wait too long to see a movie at my regular theater, and Cine Starz is the only one close by still playing it.

Absolutely horrendous service and experience. After two years of Covid, you would think that the owners here would be happy to serve customers coming to see a movie. Cold popcorn, no sanitation in place, false advertisement online for pricing, the list goes on. After even mentioning these concerns, this old hag Louise had no concern on hearing out what was wrong with the establishment. I’ve worked many years in the service industry and never have I ever been taken back by such poor service. Save your money, keep your blood pressure down and avoid this place at all cost.

Love this place! So nice to have a movie theatre close. Never too packed. Great films. Friendly staff. Easy access, lots of parking. Keep up the good work! My only suggestion is that I would love to see some vegan snacks. ??

What a wonderful gem hidden in Orleans! We decided to check things out before our show to ensure accessibility for my father-in-law, a stroke survivor. We were welcomed by a kind, caring staff member who came out from behind the counter and gave us a full tour of the facility, including the seating and elevator. The seats were comfortable and the picture and sound were great! Popcorn was awesome too! Exceptional service and a great value!