Chubb Fire & Security
2.3/5
β
based on 8 reviews
Contact Chubb Fire & Security
Address : | 3997 Henning Dr #101, Burnaby, BC V5C 6N5, Canada |
Phone : | π +87 |
Website : | http://www.chubbfs.ca/ |
Categories : | |
City : | C |
![3997 Henning Dr #101, Burnaby, BC V5C 6N5, Canada](https://gstatic.yellowsite.net/gpictures/900x600/2526/MXxCczlqUDF3ZnBlTldSb21rMHd1UWJnJnlhdz0xMTYuNDk4NzZ8eWVsbG93c2l0ZXNjYS5jb21fMA.jpg)
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Rob McCurdy on Google
β β β β β very difficult to work with and no response
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Sikter Efendija on Google
β β β β β They will overcharge you if they can.
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Joe Bartoszek on Google
β β β β β If customers call and every single time and we get prompts of having βan unusual amount of callsβ then obviously Chubb has a staffing problem....
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Clay Guilderson on Google
β β β β β The worst phone service I've experienced. They lock you into an infinite loop of messages with no one available to actual answer you, and no possibility of leaving a message.
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Johane Thibault on Google
β β β β β This company will overcharge you every chance they get. I just received an invoice for $1,384 to change a smoke detector... The labour part, which took less than on hour, was $880.00. Unfortunately, they have proprietary software and no other company can work on panels they installed so once you have a Chubb Edwards panel, you are stuck with them. If you are looking at installing a fire panel, make sure the company that will install it does not have proprietary parts or software.
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GH Smith on Google
β β β β β Terrible. Tried twice this morning to get through to home support to arrange a service call. After being put on hold twice for fifteen minutes each. I have up. The local number for Chubb Edwards in Vancouver is forwarded to their main answering system. The only person I got to talk to was an apathetic sounding receptionist
I have sent them an email request but haven't had an answer back four hours later. Time to change service.
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Ray Millar on Google
β β β β β Useless company. DO NOT GO WITH THEM. They will overcharge you! Avoid Avoid!! No-one takes responsibility for their errors. Untrained staff. They hide behind their incompetence because there is no accountability.
Use anyone else but these guys. They will let you down. I stand behind what I say and can be reached by email if you have any questions. [email protected]
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Samuel Smith on Google
β β β β β Called Chubb because we are getting constant calls from faulty equipment installed by Chubb. When I called I was informed our Security Code provided to us does not work (I have the document with it on) . Called again to ask how to get a new code and was told "I will not provide any information without a security code". not even how to request a new code. Awful Customer service by Shelly - operator #41. Stay away from this company.
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