Chauffage Mongeon
4/5
★
based on 8 reviews
Contact Chauffage Mongeon
| Address : | 1297 Rue Bergar, Laval, Quebec H7L 4Z7, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.chauffagemongeon.ca/ |
| Categories : | |
| City : | L |
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François Lallier on Google
★ ★ ★ ★ ★ Nous avons fait appel à ces gens, nous avons obtenu un service courtois, sympathique, efficace et rapide. Cette entreprise est une référence.
Merci
 We called on these people, we got courteous, friendly, efficient and fast service. This company is a reference.
Thank you
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Quoc Nghi Le on Google
★ ★ ★ ★ ★ installation nouvelle thermopompe. Le système fonctionne très bien. Excellent service après vente. Courtois, sympathique, rapide.
new heat pump installation. The system works very well. Excellent after sales service. Courteous, friendly, quick.
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Marie Leger on Google
★ ★ ★ ★ ★ J’ai appelé à minuit le soir en urgence et ils m’ont répondu. Le lendemain à midi mon problème était réglé même s’il ne desservait pas mon secteur. WoW quel service rapide, efficace et tellement sympathique. Un gros merci
I called at midnight in the evening in emergency and they answered me. The next day at noon my problem was solved even if it did not serve my area. Wow what fast, efficient and so friendly service. A big thank you
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Natalie Keyork on Google
★ ★ ★ ★ ★ I absolutely recommended this company they are amazing in what they do and what they know, on time and the after sales is amazing the owner of the business came to my house to make sure everything is to my desire!!! THANK YOU so much I am one happy customer!!
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Gianfilippo de Leva on Google
★ ★ ★ ★ ★ Not professional at all. After paying a huge amount of money the system is still not fixed and it is more than 1 month that I ask to be contacted by the owner of the company. A part has been ordered and I need to know when it will be available. I have left messages (email, phone), talked to the secretary but nothing, no news. More than one month that I am waiting. The truth is that we feel completely abandoned.
We have contacted another company, the guy was very kind. Next week we should solve our problems.
Merci
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pedro vasques on Google
★ ★ ★ ★ ★ We have had a few companies install wall ACs over the years in our properties
Do not waste your time calling any other company as the market is full of unprofessional companies unqualified technicians and not friendly sales people
Call Mongeon Climatisation!
Repairs are done well, they respect appointment hours and the installations are flawless
If you need AC and no headaches look no further
This is how you run a family business with integrity and professionalism
Thank you to the Mongeon Team
Bravo et un grand Merci!
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Maria Ciorra on Google
★ ★ ★ ★ ★ Chauffage Mongeon installed our heating and ac system and we highly recommend them. The work was of exceptional quality, and their employees were very professional and punctual. Their follow up services are excellent! It is rare when you find a company that go out of their way to please you with great product, installation and exceptional service. Thank you, we are extremely pleased and would definitely recommend you.
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A Al on Google
★ ★ ★ ★ ★ Purchased my Lennox Ductless thermopump system in 2018 and the interior unit fan motor became very noisy recently, annoying to be in the room when it was operating. It had a worn out bushing/bearing.
Called Costco who referred me to this contractor who performs warranty services on their behalf and for Lennox products purchased at Costco.
From my first contact with Mongeon, I can quickly determine I was dealing with a serious and well organized company.
I was served by Ms Sarah R. and not only she was very professional, polite, she was very familiar with the Lennox product and knew her work.
Upon their verification on their inventory systems, the part I needed for them to replace was on back order in USA, she would keep me appraised of the delivery.
The part took 3 1/2 weeks to arrive from USA [I'm not surprised with this supply chain issues we're living with] but during that time she texted me from time to time as to their tracking of the part.
Their technician came, changed the part but was found to be defective.
The technician contacted the service desk [Sarah!], within an hour went to the shop, obtained a new piece, came back and replaced the part.
The technician cleaned up the work area after the work was done.
I'm very content they were keeping the client up to date on the part delivery and respected their appointment time to do the work.
Highly recommend to work with this contractor.
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