Centre One Touch | Vente et réparation matériel informatique - Montréal

4.5/5 based on 8 reviews

Contact Centre One Touch | Vente et réparation matériel informatique


3522 Rue Masson, Montréal, QC H1X 1R9, Canada
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Sebastien lagacé on Google

Also bought a controller one month ago, still waiting for it. Contacted through mails, no answers, through phone i finally fixed an error in the phone number (now two weeks + ago). Now i'm trying to contact again because i still haven't received the item...
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Michelle Lee on Google

BE CAREFUL, make sure you follow up when they don't get back to you and DO NOT PAY FOR ANYTHING IN ADVANCE UNTIL YOUR ISSUE IS RESOLVED. After 3 weeks of waiting period to fix the keyboard on my laptop (i paid in advance and they asked me to do so), i went back to the store, they said that the order for the keyboard was cancelled and they will get back to me in 2-3 days finding more affordable option. 6 more days passed by, i went back to the store again and I said that i wanted my money back since i still didn't get my problem resolved. They didn't reimbursed me. They still charged me for the system format (which in this case they initially told me that the problem was KEYBOARD.) and obviously there was no apology for such a long delay.
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j-man37 j-man37 on Google

I recently switched over my Videotron cable, internet & landline telephone service to One Touch. The owner Mohammed and his wife were extremely helpful and professional. The price was a big savings from what Videotron was charging. I recommend folks to check out this company. In my opinion it is worth the time to visit the store and find out for yourselves.
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Soraya El jamai on Google

Excellent services ! The staff is super friendly and will assist you with quality service. Unbeatable prices !
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Kevin on Google

I bought a controller. When I asked if I could return it, they said of course! When I returned it the next day, after realizing it was a cheap refurbished one, they said they absolutely could not offer a refund, only store credit. Fair enough, I should have noticed it was written on a sheet of paper at the cash desk, although it was somewhat deceptive not to mention that the return was not for a refund. Unfortunately, it turns out most of the actual products they sell are also cheap, so it was hard to figure out what to buy. I got a wire to charge my cell phone with, which I soon had to exchange because the wrong fit was sold to me despite having shown them my phone. I also went to print a few pages, which took me about 10 minutes because the printer was giving me undecipherable errors and the staff didn't want to try much harder than tell me that my file was corrupted, not to mention that I had to ask them for help after 5 minutes of the printer beeping uncontrollably with errors. Perhaps their repair service is of higher quality (although they weren't able to fix any of the several electronic devices I brought to them, so presumably they can only help with computers), but I would absolutely not recommend this place to someone looking for decent electronics nor quality assistance for them.
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Calin Mihai on Google

Been there a couple times, very friendly, knowledgeable and helpful staff. Definitely recommended.
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Sam Tan. on Google

Excellent services ! The staff is super friendly and will assist you with quality service. Unbeatable prices !
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Pete Stav on Google

Very happy to have found One Touch for my son's phone and for my computer repair. Very friendly staff and keep things simple for the layman.

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