Castle Ford Sales Ltd - Pincher Creek
4.2/5
★
based on 8 reviews
About Castle Ford Sales Ltd
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Contact Castle Ford Sales Ltd
| Address : | 1050 Corner Mountain St, Pincher Creek, AB T0K 1W0, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.castleford.ca/ |
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| City : | K |
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Shirley Ostashower on Google
★ ★ ★ ★ ★ Great service. Old time professionals who k ow how to look after their customers. The all mighty buck is not number one here it is the customer and making the safe and happy.
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Justin Thibert on Google
★ ★ ★ ★ ★ Excellent experience when purchasing our new vehicle. They really take care of you even after you have bought the vehicle. Service that you don't see with the big city dealerships.
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Jen Kendel on Google
★ ★ ★ ★ ★ We stopped here while on a roadtrip across Alberta and BC because our power steering was making noises and the fluid was low. Corey filled the fluid back up, took it for a test drive and looked everything over for leaks. He gave us a jug of fluid at no charge and got us back on our way. The service was very prompt and we were so grateful for the help!! Thanks a million!
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Another Googler on Google
★ ★ ★ ★ ★ Out of all the dealerships I have had over the years this has to date been the best experience I have had. No pressure. No questionable sales Tactics like I have found at a certain dodge dealer ship in Lethbridge. This dealership made me change brands altogether.
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Gordon Pitt on Google
★ ★ ★ ★ ★ These people are simply the best. Keep your business in town at Castle Ford or West Castle Motors. I have lost count how many new vehicles we have purchased off Castle, but I have been treated most excellently by them. Service department will go out of their way to please their customer base. Thanks Mike Tom Clayton Jason Ben. //Gord
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Rebecca on Google
★ ★ ★ ★ ★ They put the wrong type of tires on our vehicle and will not admit their mistake nor replace our tires. The load rating is wrong and dangerous as our vehicle requires tires to be filled to a psi of almost double what the tires we were given are rated for. The dealership is claiming that they told us they were giving us the wrong tires and that we told them we were just going to get new tires once we got back to our home town anyways. That is not what happened and we would never agree to purchase the wrong tires only to drive them 700km and replace them with another new set of tires, we are low income and do not just spend 400$/700km on tires, completely ridiculous and we should be given the proper tires in exchange for these ones! We now have to go through Ford Canada to try and get this resolved as the manager would not provide us with service.
The manager says we should just continue to use these tires meanwhile our local Ford dealership recommends that we do not, sale with a local independently owned tire shop.
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Don Whiteford on Google
★ ★ ★ ★ ★ Have had great experiences with both the sales department and the service department in the past few weeks. Gave me a very fair deal on my trade-in when I bought a new Ranger XLT. Service department then was quick and professional when I came in to get some minor adjustments. Top notch all around.
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andrew campbell on Google
★ ★ ★ ★ ★ Well the staff was friendly.. but lazy would be an understatement in describing the mechanics!! I took my car in a few days ago to have a clunking noise in the steering diagnosed, was told it was the upper strut bearing.. now here I sit in an intersection waiting for a tow truck because my inner tierod failed.. good thing I wasn't doing 100 on the highway when it let go.. great diagnosis ford!! Keep up the great work!!
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