Casera Credit Union

3.2/5 β˜… based on 8 reviews

Casera Credit Union is committed to providing safe, in-branch financial services. Thank you to our members for their patience and loyalty throughout the pandemic. We will continue to monitor the situation, follow provincial guidelines, and make necessary adjustments when required. Learn more about our efforts to support our members through these trying times.

Contact Casera Credit Union

Address :

1300 Plessis Rd, Winnipeg, MB R2C 2Y6, Canada

Phone : πŸ“ž +98
Website : https://www.caseracu.ca/
Categories :
City : C

1300 Plessis Rd, Winnipeg, MB R2C 2Y6, Canada
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Richard McGhee on Google

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Lost my wallet in toronto. My debit card asconand credit cards and id. No money. They could not do a thing to help me. Nothing. Thank god for Scotia bank. This is not an ad for the banks and I have been a Transcona credit union customer since I was a teen ager. I was just disappointed and amazed whrn she said nothing could be done to help me.
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Francisco Milanes on Google

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Cindy is wonderful to deal with thanks again Cindy
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Robert Lower on Google

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I've been banking with Casera since 1996 when they were the Transcona Credit Union. They gave me my first mortgage when Royal Bank and BMO both wouldn't take a risk as I was young, and didn't make a lot of money. Casera took a chance and have had my business, a lot of it, for over two decades now. All of children have accounts there. I would always recommend them as they have been helpful, honest, and willing to work with us over the years. Very satisfied customer.
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CSpray717 on Google

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I've been with caseracu.ca for 40 years. I don't like casera no more. They charge for everything and give misinformation and don't offer anything worth while to stay. For a long time customer I get zero recognition in any regards. Cibc is far better and actually care when I call in. Rather having to hear the excuses from casera. 1 star is giving too much. 0 star is more fitting.
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Mark Fisher on Google

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Used the ATM machine, where they charge a $2.50 fee. Then went into the Credit Union to brake the $20, that I got out of their machine and they refused to do this because I’m not a member. The gas station across the way was happy to break my $20. Incredible.
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dilsher thind on Google

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Worst credit union ever and the staff too especially the Ashley really really bad attitude she thought she is boss don't know how to treat with employee 0 out of 1️0 don't work there ever
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Donna on Google

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I was with another person, so it was not me using this business!!! But he was satisfied with his transaction, so must be great place to to banking !!!!?
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lindsay f on Google

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Terrible, disgusting customer service at Plessis branch. After being a client for 18 yrs and holding a mortgage and investments with them i was degraded, insulted, yelled at and made to feel like an uneducated child by a "Supervisor". Without naming names her name begins with an A. I am utterly repulsed. She should be nowhere near clients with her attitude, tone and inability to listen without talking over a client with her harsh tone. I feel bad for the elderly clients who have to deal with her. She speaks as though you are a burden to her day and has ZERO patience. Their services are in the dinosaur age, not open after 5pm, no saturdays, no after hours customer support and a high turnover of employees speaks volumes about this institution.Everytime i go in there I constantly see new employees in training and being a small branch I would see those employees elsewhere which I dont. Their "maintenance fees" are at least $20 a month to access my own money. The lenders are nice, however, their "supervisor" requires extensive training on professionalism, attitude and courtesy while speaking to clients. After many years I am taking my business elsewhere as is my mother who has been with them for at least 38 years. I suggest you open an account elsewhere at a different credit union or bank that appreciates your loyalty along with your money as this one certainly does not. One star is too high of a rating

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