CareGivers Home Health Care Inc. - Edmonton

Good company to work for. Caregivers get to set the hours they are available to work within company policy. Office atmosphere is great!

Very disorganized. We had arrangements for someone to be here when my husband came home from the hospital. Caregivers arrived at 7:30 and were to wait until EMS arrived since they were being paid to be here 1.25 hrs. EMS arrived while caregivers were here but said they would be back in an hour to help with the care. THEY NEVER CAME BACK. After many phone calls and 3 hours later we still are waiting.

Very sketchy business to work for will give you training make you wait for shifts and finish training,hold your pay for 90 days. I waited over 2/12 months for shifts and nothing happened I had no choice to quit. Very unprofessional company to work for save your time and effort.

They are the worse company ever. They are always late. If they show up at all. Also they are poorly trained. Most of them have poor English, like there fresh off the boat. I was talking to one of the caregivers and she told me that they booked her for 5 different places at 11am. So they are rushed and don’t give the proper time and care. I have complained many times but nothing changes. My wife is upset and crying because the lack of care they give. If you can avoid them do it!!!

Sometimes no Care Giver shows up. Sometimes 2 Care Givers shows up, Most of the time Care Givers show up late. Often late by 1 Hr to 1.45 Hrs.... Sometimes Care Givers come with no experience. Sometimes Care Givers are not aware of the clients needs or equipment. Had to ask the office several times to drop off the my care plan so the Care Givers will have it in the home. Some office workers are rude on the telephone. Sometimes I left a message with the office & they ever called back. I feel the office could improve with communication within. Summation ' I would recommend this company'

If there was an option to give zero stars I would do that. The name caregivers is the most ironic name ever. The owners of this company do not care about anyone or anything except money. As a client I was absolutely appalled at the way they treated me and the Homecare workers who came to my home. Almost every one of them told me the same things. Abusive language and behaviour from the owner and her office cronies. That’s only the beginning. Some of the practises were definitely not legal so I reported them to Alberta health services twice. I was told that it was hearsay and they needed to hear it straight from the employees mouth. I’m afraid that most of them are so new to Canada and would be scared to call with a complaint as they would fear to lose their job, as well as their command of the English language might impede them from being able to speak out. To top it all off. I hired a wonderful caregiver who used to work for them and shared with me his own stories of abuse and illegal activity. I am encouraging him to make his own review to warn people. This is a truly horrible company that should not be allowed to be in business. Do not trust this company to take care of a loved one. They are dishonest, let improper and unsafe practises go on, treat their workers disrespectfully, (I heard the owner yelling and swearing on speakerphone while a Homecare worker was in my home), treat clients disrespectfully and dismissively, If you called the office with a question or concern you were treated very rudely and no matter how many messages you would leave for a callback you never got one. According to many of the Homecare workers the owner and her mother and other office cronies would be outside much of the time smoking and gossiping. No big surprise there. In summary, the company “caregivers” do NOT care! Steer clear of them if you want your loved ones to get safe, caring, professional care.

While they have a number of amazing frontline staff, the company itself is horrible. Do yourself and your loved one a favour and seek caregivers from another provider.

Terrible company to work for. Lack of proper communication between management and staff, no benefits, poor wages, you don't get reimbursed for travel time, or anything like gas or insurance. It all comes out of your own pocket.