Budget Car Rental
3.3/5
★
based on 8 reviews
Contact Budget Car Rental
| Address : | 73 Kennedy Rd S, Brampton, ON L6W 3E4, Canada |
| Phone : | 📞 +99 |
| Website : | https://www.budget.ca/en/locations/ca/on/brampton/d84 |
| Categories : | |
| City : | W |
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Jessica Mannone on Google
★ ★ ★ ★ ★ Budget employees were extremely accommodating and helpful. The prices were at a reasonable price and I was able to extend the rental until my car was ready.
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Harpreet Singh on Google
★ ★ ★ ★ ★ Very Bad Customer service. They charged you for the gas even if gas tank is full. No explanation. I don’t even understand the concept even if the gas sign is full, how they fill up 25 liters. God knows or they know. Total kilometers was 805 and I fill up the gas 253 liters and average was 3 per kilometer. They do big scams. My advice if you want to go there , you are at your own risk
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Tyler De Sa on Google
★ ★ ★ ★ ★ By far the worst service I've ever received. The guy behind the counter was not helpful and treated me like a criminal although I had made a reservation. I called head office to see if there was any help to be had. The guy on the phone was less helpful and both of these individuals pointed to one another and said it's not there's to fix (corporate vs location). Thanks guys for this. You left a visitor to Ontario stranded on the side of Kennedy road waiting for a cab that took 1 hour and a half. Again after reserving a vehicle 2 days in advance. This place I would never step foot in again. Don't worry though the location in streetsville took care of me. In and out in exactly 11 minutes. They rented me a brand new Ford Escape as an upgrade and I was the first ever person to drive it. Also, in Brampton my rate was 130$ and somehow streetsville gives me an upgrade for 70$. LOL avoid this place like the plague!
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Sarvjot Mann on Google
★ ★ ★ ★ ★ So I have rented twice from this place now, both in private and corporate capacity and I just don't get the negative reviews done by people. The cars are nice and clean, the staff is good and honest. I would say, go for renting from these chaps on Kennedy Street, I recommend them..
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Michelle Ward on Google
★ ★ ★ ★ ★ I clearly see why your 1 star rating is higher than your 5 star!! I had rental booked at this HORRIBLE location only because it was convenient. I booked with my company's discount code only to be 1. Ignored on entering 2. Then being spoken to in the most dismissive manner 3. Given every reason under the sun I couldn't use the code (even AFTER speaking to the executive office at my company) 4. The reason I couldn't use the code changed everytime they were given a legitimate answer from bith myself and the head office 5. Told they couldn't believe a call to my phone was from the company - so had the company call them directly on their phone so they could see it was exactly the same. Then explained that they just didn't want to give me the car. Absolutely incredulous! My company is taking their (BIG) business from Budget. There is absolutely no excuse for treating anyone like that.
Hertz provided me a car at a cheaper rate and with the EXACT same ID that budget would not accept along with exceptional customer service.
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Shannon Blake on Google
★ ★ ★ ★ ★ We were given a totally unsuitable car by another location. We had to pull over in Brampton and found this location. The representative took full responsibility for the mistakes of the other location, apologized profusely and exchanged our vehicle with no hesitation. The service was truly excellent and I'd highly recommend this location. They take their work and customer service seriously.
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Malique Pitter on Google
★ ★ ★ ★ ★ Booked a car for the long weekend the process was seamless. I used the app the price that they app showed was the price that I paid overall no hidden fees no extra charges
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priyanka goyal on Google
★ ★ ★ ★ ★ Their cars are nice and clean, expensive as compared to other vendors but service is much better...and no hidden charges (like extra for insurance in fine prints as some other cheap rentals charge). You pay what you see in bold ? and what you book for.
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