Budget Car and Truck Rental - Kelowna
3.5/5
★
based on 8 reviews
Contact Budget Car and Truck Rental
| Address : | 2702 BC-97, Kelowna, BC V1X 4J7, Canada |
| Phone : | 📞 +978 |
| Postal code : | 1 |
| Website : | http://locations.budget.com/bc/kelowna/yl1.html |
| Categories : | |
| City : | X |
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Michael Deyholos on Google
★ ★ ★ ★ ★ They charged me $829.11 for this ~3mm rock chip. You take the same chance renting here.
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Mary Redfearn on Google
★ ★ ★ ★ ★ Chris, the location Manager, offered amazing customer service to ensure our needs were met in a promptly and efficient manner. He was friendly, professional, and a pleasure to deal with. We will certainly recommend this location to friends and family in need of a rental car or truck!
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Gabrielle Larcher on Google
★ ★ ★ ★ ★ Worst rental car experience ever! People are so arrogant, the car is not working good, the price is really high and they stole my deposite of 165$ for the reservation because i paid with my credit card but the truck was at the name of my boyfriend. We had to pay again, so it cost me 165 extra.
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Gabuz z on Google
★ ★ ★ ★ ★ Like some others have said, the service at this location is dishonest, you will be lied to.
We were told we would only be charged for our actual use if we decided to bring the vehicle back earlier than our reservation lasted. We asked this question on three separate occasion to make 100% sure.
Used for 36 hours and got charged for 99 hours. Employee said they could only send the invoice 30 minutes after returning the car, so we had left already when we realized we'd been scammed, and they charged the credit card for 99 hours of rental two days later.
AVOID!
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Cortland Mass on Google
★ ★ ★ ★ ★ Staff was not very friendly and quite abrupt. Did not feel happy nor welcome into their business
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T A on Google
★ ★ ★ ★ ★ Good service although right hand and left hand should talk more so they know when you've organized and paid for an extra day and don't get called for late return
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Ty Stephens on Google
★ ★ ★ ★ ★ Outstanding staff, top knoch customer service from the manager this weekend. Will be back for that reason alone!! (posted to the wrong office with original post in West Kelowna although I'm sure they are great aswell)
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Holy Aminadoki on Google
★ ★ ★ ★ ★ Worst car rental company I have ever used. I rented a car with them during the winter and they gave me a car that has defects covered with snow. The bumper flew out 10 minutes into driving the car and they charged me for it. They claimed the car had snow tires, but clearly does not have one. Driving the car in the snow was a rollercoaster ride. Avoid them at all cost.
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