Broadway Refrigeration and Air Conditioning Co. Ltd.

4/5 β˜… based on 8 reviews

Contact Broadway Refrigeration and Air Conditioning Co. Ltd.

Address :

2433 Holdom Ave, Burnaby, BC V5B 5A1, Canada

Phone : πŸ“ž +
Website : http://broadwayrefrigeration.com/
Categories :
City : B

2433 Holdom Ave, Burnaby, BC V5B 5A1, Canada
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Sameera Thilakarathna on Google

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Best HVAC and mechanical team in North America. 24/7 availability with very qualified technicians. Admin and accounting staff led by Dava bishop will make you life easy with smooth and efficient service. This with Shannon's highly responsive sales and service team provides no reason to go for other company. Highly recommended.
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Jason Kurtz on Google

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I am a residential Property Manager of Strata Corporations, and have worked with Broadway for about 6 years now at a few properties. Broadway isn't necessarily the least expensive company, but they are incredibly responsive (especially their customer support/sales specialist Shannon) and are always willing to work together to find solutions. On a few occasions, mistakes were made as is to be expected, but they have always been willing to correct them which is more or less all anyone can ask for when dealing with tens of thousands of dollars of billings every year. I recommend them to most clients when they are looking for a new HVAC firm. Always happy to work with them!
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Joshua Barker on Google

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Two men came to do some maintenance on my heating unit. And while doing so they knocked my drain hose from washer to the drain out of the drain. So when I did washing after the left. And when I came back to my basement to dry the clothes. My basement was FLOODED I told customer service and she asked the guys and they said they didn't do it. And gave me some poor excuse saying I move my washer prior to their visit. But I didn't. So now they are telling me its my fault they flooded my basement. This company needs to take accountability for they workers. They should send a crew to my house and dry the floors up with heaters and fan. DO NOT HIRE this company. They might flood ur baseent too and say it's your fault.
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Erik Bobicki on Google

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Great experience with Broadway, we had a major issue with no OEM support trying to fix a faulty MUA in our commercial building. Other companies took a look and said they weren't interested as it was a complicated system and it wasn't as simple as changing out a part and sending the bill. Broadway spent many days onsite troubleshooting along side of our personnel. There were multiple failed components and a few mis-adjusted items that were taken care of and eventually we found the root problem. Our new HVAC now works properly after 3 years on the roof.
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Woodbridge Homes Ltd on Google

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Working with Broadway and their support staff has been nothing but a great experience. They are always professional, and act quickly on all matters. Would recommend Broadway to anyone looking for quality residential and commercial HVAC services.
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Grace Y on Google

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I was having an issue with the thermostat of my air-conditioning unit that no matter how times I or even the building maintenance man tries to fix it – we couldn’t resolve the issues. I was really worried in view of the pending handover of my apartment to the buyer. When approaching the concierge, I was given a contact at Broadway Refrigeration and Air-Conditioning Co. Ltd. The staff member was very quick in responding to my email and I was directed to Shanon, the friendly and diplomatic Service Coordinator, who helped to set up an appointment for the technician’s visit the very next day. Ian, the tech guy, arrived early and worked like a whiz as he identified and fixed the issue within seconds which was really amazing! If you are looking for great technical expertise and customer service, Broadway is indeed a sensible choice!
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Kevin Saito on Google

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Very unresponsive company. Technical staff are knowledgeable but when it comes to getting a quotation it doesn't matter how many times I asked for it, the sales representative will either ignore, say they were on vacation (with no out of office response), or defer to other people. Would not recommend.
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GRF on Google

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Very thankful and impressed with their quick response to my broken down furnace. A technician arrived within 2 hours of my call. Upon arrival the technician was extremely thorough with the troubleshooting process and, as a result, saved my family from exposure to dangerously high carbon monoxide levels (thank you!). The problem was identified quickly and a new furnace installed in a timely manner. The installation was clean and professional (as were the technicians). Excellent value, which is hard to come by these days. Very pleased with the result and would recommend 100%. Thank you Broadway!

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