C-Sky Windows

C-Sky replaced whole house window for me, very reasonable price and very professional window installment team. High recommended. Thank you Jeff, thank you Mr Huang, thank you Mr Chen.

Good if you're trying to save money and aren't concerned about Aesthetics. Very unrefined finish on these windows. I would not purchase from them for any project where quality counted.

this is my second time dealing with csky windows. the first time, i had a huge livingroom window, patio door and bedroom window replaced. someone came and measured, they called me with a verbal quote and followed with an email. they give an "all in" price. i had to call them a few months ago b/c my patio door wasn't sliding properly. they said it would be about 3 weeks (sep 20) before they could send anyone out here to fix it. a few days before that, mike from csky called and asked to come by. i told him it wasn't a good time as my kids had a class and we'd have to leave in half hour. plus, since i'd called, my son's bedroom window had been broken and i also wanted him to measure it for a quote. he insisted he was nearby and it wouldn't take long. mike arrived, with no tools, so i had to go and find what he needed (screwdrivers and such), he measured the window and we were very late to class. i got a phone call from csky saying it would cost $450 for my son's window. i said that's a lot! she said if i wanted more than one window then it would be cheaper. so i asked how much for two bedroom windows about same size? she said she'd have to send someone out to measure and they had a big job out near me so someone would call me. well, no one did, and after many phonecalls and emails, finally mike came to measure. he also had to remeasure the first window b/c he couldn't find the first measurement. he showed me his book full of measurements but he doesn't write down the date, name or phone number of who the measurements belong to! disorganized. he told me my son's window would be $495 and the 2nd window is $549 (it's 12 cm longer) IF i got BOTH done. otherwise, each window would cost more. i told him i was quoted $450 for ONE window. he said that's wrong, the prices don't change. when i phoned the office to confirm the initial quote, the girl told me it changed because they get their windows made in the USA and the exchange rate is higher. most places will honour their quote for at least 30-60 days. i've been trying to get csky to agree to their initial quote and it's been a nightmare. the girl who picks up the phone refused to give her name (finally she said it was mia, after telling me i didn't talk to her and there are many other girls who work there etc), and then said she was new there. i believe she has always been the same person who answers the phone! she at first didn't tell me who the manager was and says she doesn't know his schedule or contact information and the best she can do is get him to call me but it's been weeks and still nothing. i found out the manager's name is jeffery but he's never there and apparently she has her own manager. i asked for his name but she refused to tell me and said he'll call me and hung up!

Good price and very quick... downside is not much care about the details when installing. Patio door casing was not professionally done. Installers smoking and dumping cigarette butt in front and backyard... not answering well with some questions because of language barriers.

Poor quality, poor installation, they claimed condensation inter between the glass is normal, gaps between is within acceptable. Leaking is from the wall not window itself.l think they should study the mechanism of what is double glaze window. They just refuse to horner any warranty, too much hassle to go through small claim court, sometimes you just have to let go. The total experience is a nightmare.

You get what you pay for. The quality is 2/5. The installation service is 0/5. I have a house built before 1980. It has stucco which potentially can contain asbestos. The installation team came with one guy had full face respirator mask and started cutting the old windows off. No other protection were provided to surrounding, people and house. The cutting made a big mess in my house. They didn't care to clean up. Even they did, the fact they don't make sure asbestos tested and abated is scary and could post health hazardous to people. All they care is to finish their job and go home. Poor service.

They’re very caring when it comes to windows and they paid lots of attention to the quality and insulation of the windows at my house. My old windows used to fall out of place with the slightest push. But new csky windows were amazing!!! 10/10 would recommend to anybody looking to get new windows.

C-Sky installed windows for me last year. This is the second winter since the brand new installation. Now i have some serious concerns about what I have observed. I am concerned about the condensation on the inside window surface (see attached). This winter is not cold at all and it has almost all above zero. I am just wondering if others have experienced the same issue Or if this is just normal as C-sky told me. I contacted C-Sky and they told me it was not the window. It is because of the moisture in the house. I am very skeptical about the explanation because i am not just seeing the condensation in the bathroom or kitchen where there are relatively higher humidity because of showering or cooking. I also saw the same excessive condensation in living room and bedroom. To, The blame to humidity is not convincing since some level of humidity in home is expected. Could someone with expertise in this aspect comment on if this is a window quality issue and what the remedy may be? i would really like to find out the cause. thanks in advance. i am not in a position to rate C-sky at this point before i find out if this is a quality issue. but google does not allow to post without rating. I tentatively put a two stars at this moment since i suspect this is something to do with the quality. i may change rating if i am wrong about this.