Brimley Family Clinic

2.1/5 based on 8 reviews

Contact Brimley Family Clinic

Address :

3333 Brimley Rd, Scarborough, ON M1V 2J7, Canada

Phone : 📞 +
Website : http://brimleymedical.ca/brimley-road-family-clinic/
Categories :
City : V

3333 Brimley Rd, Scarborough, ON M1V 2J7, Canada
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Victoria F on Google

I have been a patient at this clinic, I believe since they opened. I looked passed the 2-3hours wait times, despite having an appointment each time. I even looked passed extremely rude receptionists EACH TIME. However, Brimley Clinic has definitely gone downhill since Dr. Mohan left. I only stayed for Dr. Mohan during those times and I have followed her to her new location, but I have an urgent matter (not urgent enough for the hospital YET) and the Brimley Clinic won't even pick up the phone during office hours. The only reason I am calling is because they are supposed to be open 1 hour earlier. How could it be that their opening time is 8:30am and no one is picking up the phone from 8:30am-8:50am? Once again, this clinic is proving that they lost a great doctor, because when Dr. Mohan was here, at least the staff was in check with their duties. Also, I had an appointment here on the weekend, despite it being walk-in days, because my issue was time sensitive. Then, when I arrived they weren't open for the entire day. So, they put my health at greater risk due to the 24-48 hour window that I needed to stand by. I strongly recommend following Dr. Mohan and if not, go anywhere else since this place does not have anything to offer anymore, besides terrible service.
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Wilson Wu on Google

Terrible receptionist lied to me about not taking new clients. Came back the next day and was allowed to walk in after talking to a new receptionist
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y tt on Google

The front desk here is very bad. The middle-aged woman who speaks Chinese and English has a very bad attitude. I don't understand what she yelled at me there. I had a very bad experience. This is not a good hospital for treatment. I even want to give him 0 stars. I think this clinic can dismiss such a receptionist, no one will like her. If this receptionist is always here, no one will come to this hospital
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Jocelyn M on Google

The doctor was OK. My family and I went in for particular injections. He jabbed my arm twice, and my family members and I experienced more pain than we ever had for this type of injection. It was the way he administered them...I don't think he is very experienced with needles. Wait times are long (expect to wait 1-2 hours from check-in), but I suppose this is expected for a busy clinic and it's comparable to other walk-in clinics that I have been to in the area. The superstar here is the receptionist! We were at the clinic during a long weekend and she was the only receptionist handling all the phone calls and dealing with all the patients. It was a very busy day - there were a lot of phone calls and a lot of patients (checking in, asking questions, temperature checks, etc.), I'm not even sure that she took a break. She handled the pressure so well - she was polite and friendly, and was never short with patients. This clinic is very lucky to have a receptionist like her!
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Shannon-Marie Leynes on Google

This is the worst walk in I’ve ever been too. It’s across the street from my house and every time I go there they can’t get their business straight. They’ll tell you 30 mins and you give them 45 only for them to tell you another hour or to go somewhere else. Absolute worse place. Telling me “people have appointments” which is fine and dandy but why have a walk in if that’s the case? This is also the same place I went to when I got bitten by an animal and the doctor literally said - I don’t know what to do…. Ended up in ICU at the hospital a few hours later.
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Jack Qi on Google

Horrible staff and doctor. First of all, staff over write my appointment lead to me come for nothing. And then Dr. Pang… No words for him. Dr. Peter Pang is the worst doctor I ever met. He doesn’t even deserve a doctor license. No even provide advise and explanation, just write CT and asking me to do it. When I ask him for a blood test, he refused to do so. 华人朋友们,千万不要去找彭医生,毁三观。
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ngoc diep nguyen on Google

They told me to come to see the test results and when I arrived they told me no more patients today :)) my home so far away from there. Is that funny to treat people like that? And the front desk was so rude to me.
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cindy Marquez on Google

DO NOT COME HERE. rude service all around, horrible experience. I don’t usually post reviews on google and i always forgive and forget about poor customer service but this place is horrible. rude front desk lady! I asked her a question about how long it would take and she screamed at me all aggravated. Also when i didn’t understand one of her questions she started yelling at me again make me sound stupid for not knowing what she meant. Very aggravated over little things. should not be working in the front desk. she was a chineese lady. not the nicest. I try to be very understanding since i work as a nurse at the ER, i know the level of stress and how difficult people can be but i wasn’t even being rude lol. She was just a rude person. Also the doctor, i’m not sure who i got but he was an old asian man. My daughter got a chemical burn on the back of her neck from a perm she had just gotten and the doctor kept cutting my daughter off when she was speaking and just said eczema. He then presumed to ask her personal question like school which is completely fine but then he asked if she had a boyfriend and if she was stressed about a break up (since stress causes eczema sometimes) umm it was VERY unprofessional, Uncomfortable and weird all around. will not be coming here ever again, they need to change the staff, they don’t care about anyone.

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