Bow River Professional Center

The booking to see Dr. Adam at the eye centre is ridiculous. Over 3 hours to complete the appointment and only seeing the doctor for 5 minutes as he rushes in an quickly runs over things. He is very obviously extremely over booked and with the current state of things (covid) people should not be sitting in a shared space for such an extended amount of time. Horrible experience everytime I go.

I went to Peter huang for cataracts surgery. Should be general as done all the time. Well he tore the lens and it was also miss aligned. I went back a number of times about pain and not being able to see properly. At night I saw 4 moons and you can imagine. There were so many issues. I finally got it fixed by a great doctor, but my lens could not be placed where it was. The new one had to be placed just under the cornea. This is my warning to you not to see Peter huang, he is incompetent. Good luck

I havent stepped foot in here yet but I am not impressed with the phone mannerisms or the fact that the only way to contact them is to call repeatedly until someone answers. No voicemail available. No email. They dont call to tell you when your appointments are, they just assume you know and call only when you've apparently missed one.. and in my case right now it seems someone somewhere hasnt followed up on my file because now im being told to go in to see ANOTHER eye dr for stuff I already sat in a hospital all day for. Not impressed right now and now to sit and waste my day trying to call and get through to cancel a rescheduled appointment I had no idea I even had. People have lives, work etc, they cant just drop everything the second there's a call.

My husband received horrible care from Dr Muzychuk! My husband has had vision deterioration for six month and our optometrist was sure he needed to see neuro and only an ophthalmologist can refer to. Dr Muzychuk threw the paper in the garbage and told my husband to get another optometrist and new lenses for his glasses. We found out yesterday following a MRI by his general doctor that my husband has a brain tumour affecting his optic nerve. Disgusted with the dismissive and rude treatment given to my husband. Listen to your patients and the doctors that care for them. Will never recommend Dr Muzychuk to anyone! And be prepared to wait HOURS at an appointment

My mom appointment was changed 3 times and the receptionist did not tell us the surgery place is a different location (Holly Cross hospital ).

disgusting service I saved a life from a fire and multiple others and told them I was fainting and I was in shock..... They did not care and not only that they laughed when I asked them to call an ambulance.. Also why is it called walk in when it get ''fully booked'' when you try walk in, not only that I fainted in front of them and they apparently rolled their eyes my girlfriend told me.... I had to get a stranger to call me a ambulance!!!!!!!!!!! They treat natives like stereotypes!!!!!!!!!!! And I had an infection before when I was a kid the doctor called a ambulance, but he got suspended because he didn't wanna touch it nor clean it!!!! horrible...

If I could give zero stars I would. Clinic always reschedules appointments last minute, citing scheduling error. Once in a while I get, but this happens at least every 4th appointment. Appointments never start on time anyways, typical wait is 30-45 minutes. Doctors are clearly overbooked and no systems in place to improve scheduling or improve experience for patients. Staff don't seem to care, literally cut off mid-sentence when confirming an appointment for my family member. Just the worst experience every time.

Dr. Peter Haung is an amazing eye doctor and surgeon! I am now 26 and have been going to this clinic since I was 3 years old due to a forcep scratching my cornea when I was born as I was delivered the wrong way. I would visit Dr. Peter regularly growing up as he has been taking care of my vision for 23 years now trying to improve it through various invasive and non invasive surgeries. As of yesterday I went for a laser eye treatment (after having a cataract and corneal transplant over last couple years) and I can official see colors and objects close to me out of my bad eye the most I have ever before, it bring tears to my eyes! I never thought I would be able to see as well as I can today. It's solely because Dr. Peter haung has never given up on me. I went in on a surgery day for Dr. Peter so I did a check up with the other Dr Haung in this office who gave up on me the first eye appointment and told me theres nothing I could do to fix my vision and I will be stuck like that forever. To live with no hope of vision is heartbreaking. However Dr. Peter Haung has always given me hope. And for that alone and the fact he's kept me safe through every surgery since I was 3 despite me being over fearful, I would recommend this facility to anyone looking to repair their vision and needs some faith. My Dr. Is Dr. Peter Haung, I definitely recommend asking for him if you need someone who will treat you with the utmost respect and care for you! Thank you to everyone at this clinic I love you all for giving me the chance to see as much as I can today ? I do agree with others though, phones could be answered better and the front desk staff could be a little more kind... however Dr. Peter and the ladies that work with him in the back are absolutely wonderul.