Bosa Properties Inc
4.4/5
★
based on 8 reviews
Contact Bosa Properties Inc
| Address : | 838 W Hastings St, Vancouver, BC V6C 2X1, Canada |
| Phone : | 📞 +99 |
| Website : | https://bosaproperties.com/ |
| Categories : | |
| City : | C |
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Ray Chu on Google
★ ★ ★ ★ ★ Both Tim and Milo responded promptly to services requests and should be complimented for their efforts. They were helpful. Riel, Tom (Axiom) were very helpful. Trades were helpful when they are in.
However, there were numerous issues with our heating systems which wasn’t resolved until 3 months after we moved in. The basic operation (lighting, roller shades, sounds) of the control 4 system was not functional from the beginning and still not completely.
Overall, there should have been a better quality assurance process before the unit is turned over to the purchaser.
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Diana Etherington on Google
★ ★ ★ ★ ★ The Bosa team are extremely professional, diligent and friendly. We recently moved, as renters, into one of their developments, and decided shortly after to purchase from them. The quality and thoughtfulness put into the buildings is of the highest developer quality. Their sales team worked closely with us to find our perfect home and in the end we really felt as though we had a full team behind us in our transition from renters to home owners. We can't recommend them enough.
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Ben Tibber on Google
★ ★ ★ ★ ★ Edited review:
We had a negative experience with some of the leasing agents after we handed in our notice to leave and rated Bosa 1 star as a result.
After management/head office heard about the situation we had encountered with the leasing agents, their response has been excellent and they even told us they have updated their practices to ensure this doesn't occur again with other/future residents.
They resolved the issue in a very satisfactory manner, and were humble and genuinely apologetic.
I appreciate the effort that Bosa went through to make the situation right, and updating their policy to ensure this isn't repeated shows they care about their residents.
It's unfortunate we seemed to encounter a few individuals with poor judgement, but it's clear those particular employees are not an accurate representation of Bosa as a company.
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Bev Hoffart on Google
★ ★ ★ ★ ★ We purchased a Encore condo home in Victoria at the pre-sale phase when we learned that Bosa Properties was a key partner. Tim from Bosa was the point person who met with us on Day One and oriented us to our unit, making sure that we understood all the features & functions (kitchen, heating & cooling system, water shut off, electrical fuse, etc.). Tim also made sure that we understood we could follow through on any “snags” we encountered. We had one issue with a slight flaw on our kitchen island that has now been followed through on. We appreciate the customer service that is thorough, always pleasant, and professional.
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Rick Ryan on Google
★ ★ ★ ★ ★ Customer Care Representative - Emil Ticusan schedule a time to review a few minor concerns He was very knowledgeable and helpful. I am appreciative of his services. Well Done!
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Steph Fan on Google
★ ★ ★ ★ ★ Tim and his team were really helpful in finding the issue in my unit and fixing it within a short time frame. They kept me up to date at all times and even cleaned up everything and restored the place to its original condition so very appreciative of their help.
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Kristina Vanhombeeck on Google
★ ★ ★ ★ ★ Rowe by Bosa was stunning. I have to mention the sales team namely Gigi & Chelsea. They were SO helpful and professional from phone call to meeting. Great experience with those two girls great team!
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elaine tse on Google
★ ★ ★ ★ ★ Had some deficiencies that needed to be repaired in my unit. Tim from Bosa was sent to help us out throughout the past year. He is extremely knowledgeable, funny and does an incredible job. Everything was done in a timely manner. Him and Peter had keen attention to detail and even cleaned up/vacuumed afterwards which I really appreciated.
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