BMO Bank of Montreal - Calgary
2/5
★
based on 8 reviews
About BMO Bank of Montreal
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Contact BMO Bank of Montreal
| Address : | 595 8 Ave SW, Calgary, AB T2P 1G1, Canada |
| Phone : | 📞 + |
| Postal code : | 2 |
| Website : | https://branches.bmo.com/ab/calgary/b0010/ |
| Categories : | |
| City : | P |
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Dawn Hoskins-Rivers on Google
★ ★ ★ ★ ★ Had an excellent experience today at this location. Jessie & Zach provided outstanding customer service. Was delighted to have knowledgable, efficient, and friendly service.
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Vika Myk on Google
★ ★ ★ ★ ★ we came to ask for a loan from the bank, as we are their clients, and the bank employee was very rude to us, did not want to make contact, was not friendly !!!!!!!!!
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Tobias Larryzeus on Google
★ ★ ★ ★ ★ lazy workers I tell I been told to wait a sec and end up waiting ten mins for them to tell me they can't do nothing. they took my money and now won't refund me.
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Rick Legacy on Google
★ ★ ★ ★ ★ Terrible people and service . Went to get my cash which I placed order for 3 days in advance . And managed as well as employee did not give me my cash.
That kept arguing and asked me to leave .
Worst bank service ever .
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Cokirix Nicolas on Google
★ ★ ★ ★ ★ worst bank ever, asked three time to add my partner as company business and he still cant access the account on the phone.
The account is blocked online for no reason, I have been to the bank myself so they tell me everything is fine but the account is still locked online.
Always problem like this with bmo, worst company ever in Canada.
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Valencia auto Parts on Google
★ ★ ★ ★ ★ Terrible management !!
Went there today at 4:40 to get a money draft since i was purchasing a vehicle out of town today . Sasha and shirley were very rude and refused to do their job ! They kept saying the branch is closed and asked me to leave . They were asking me regarding a cheque that was deposited and spent 2 weeks ago ! Even though that cheque was from the company ive been dealing with for years now and i have received over 50 cheques from the same company but they still refused to call the company and verify which takes 1 minute . The manager kept telling me ( dont tell me how to do my job) and was acting very unprofessional. I will definitely move my business to a different bank that appreciates my business not treat us like trash .
DO NOT RECOMMEND !! Stay away specially from that branch !!
Shame on you SASHA AND SHIRLEY !!
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Maksym Mykhailovskyi on Google
★ ★ ★ ★ ★ Did appointment to this bank branch because rest of the BMO was busy, came to downtown from SE, spend 1 hour for driving and a lot of money for parking and gas just to came here and don’t have anything. The worker late for 5 minutes, when we started telling him what we need he was rude and don’t even try to help us. The worth of it he even didn’t try do do anything. All he said that BMO is very conservative bank and for everything needs a lot of time. We were at other different banks and they try to help us as they can. This guy even doesn’t try to help or find some solutions.
Don’t recommend this bank and BMO at all. Will change BMO as soon as I can.
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Jonathan Ng on Google
★ ★ ★ ★ ★ I called the branch seeking to refinance my existing mortgage with BMO. I had a meeting with an associate (Chineme Efana-Okon) on a Wednesday and was told that I would receive documents and a response back by end of Thursday. I did not ever hear from Chineme. I gave her another day to respond but still nothing. So I tried calling her numerous times and sent her emails on Friday but still nothing. Same thing all the way until Tuesday the following week - where she FINALLY answered my call and had no explanation other than, 'I forgot, but it's on my screen now. I will send you the documents by end of day'. And of course, she did not.
So after ANOTHER 4 days of zero communication and accountability, I came into the branch and restarted the process with a different associate. Chineme didn't even have the courage to speak to me when I walked by her desk that day.
I understand there are staffing shortages and some of the associates are overworked during this crazy market. My only expectation was that Chineme clearly communicate time commitments and actually be accountable to them. If I was told that the process would take two weeks, I would have not submitted this poor review. Committing to a response within 2 days but ghosting a client for 9 days is NOT ACCEPTABLE.
Embarrassing behavior to be frank. I wonder if this is how she treats all her existing clients that BMO has 'in their pocket' already.
The associate I worked with after was lovely and the only reason I didn't give a one star review. And go figure she had my request done within 2 hours! Miraculous hey! Thank you.
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